NHS Reception & Admin Clerk — Flexible Hours

Transformation Unit; Liverpool; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

Liverpool University Hospitals NHS Foundation Trust is seeking a Receptionist/Admin Clerk for the Physiotherapy Department in Liverpool. The post is 37.5 hours per week, Mon–Fri, 8am–4pm, with late clinics on a rota.

The salary is £25,272 per annum, pro rata, and the role is based on site at LUHFT facilities. The successful candidate will handle public-facing reception, bookings, and admin tasks, with excellent communication and keyboard skills, and be proficient in Word/Excel.

Qualifications

• GCSE or equivalent qualification.
• Experience dealing with confidential matters.
• Experience in a busy office environment.
• Understanding of confidentiality issues.
• Excellent organisational and customer care skills.
• Proficient in Word and Excel.

Responsibilities

• Provide first-class receptionist and admin support in the Physiotherapy Department.
• Handle bookings and patient queries via telephone and email.
• Maintain accurate filing and case notes.
• Receive goods deliveries and manage documentation.
• Provide reception support and assist with data storage per policy.
• Keep office/reception/waiting areas clean and tidy.

Skills

Excellent organisational skills

Excellent customer care skills

Adaptable / flexible

Education

GCSE/Equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Liverpool University Hospitals NHS Foundation Trust is seeking a Receptionist/Admin Clerk for the Physiotherapy Department in Liverpool. The post is 37.5 hours per week, Mon–Fri, 8am–4pm, with late clinics on a rota.

The salary is £25,272 per annum, pro rata, and the role is based on site at LUHFT facilities. The successful candidate will handle public-facing reception, bookings, and admin tasks, with excellent communication and keyboard skills, and be proficient in Word/Excel.