NHS Patient Services Administrator — Flexible Shifts

Optegra Eye Health Care; Manchester; Vor Ort; GBP 18.000 - 25.000; Vollzeit

Zusammenfassung

Optegra Eye Healthcare is hiring an NHS patient services administrator in Manchester on a zero-hour contract. The role focuses on handling high-volume calls and providing top-tier administrative support to the Patient Services Team at our private Manchester Eye Hospital.

You will be crucial in delivering a seamless patient experience, maintaining accurate records, and coordinating with staff to manage daily operations in a fast-paced environment.

Qualifikationen

• Experience answering high volume calls.
• Excellent administrative skills and attention to detail.
• Strong written and verbal communication abilities.
• Ability to work in a fast-paced environment and prioritise effectively.
• Proficient with Microsoft Office including Outlook, Excel, Word and PowerPoint.

Aufgaben

• Support Patient Services Team with call handling and administrative tasks.
• Ensure accurate and timely information processing for NHS patients.
• Collaborate with colleagues to maintain smooth patient experience.

Kenntnisse

Call handling

Customer focus

Interpersonal skills

Fast-paced environment

Organisational skills

Administrative tasks

Written and verbal communication

Team support

IT literacy

Tools

Microsoft Office

Outlook

Excel

PowerPoint

Jobbeschreibung

Optegra Eye Healthcare is hiring an NHS patient services administrator in Manchester on a zero-hour contract. The role focuses on handling high-volume calls and providing top-tier administrative support to the Patient Services Team at our private Manchester Eye Hospital.

You will be crucial in delivering a seamless patient experience, maintaining accurate records, and coordinating with staff to manage daily operations in a fast-paced environment.