NHS Child Services Admin | Flexible Hours

United Lincolnshire Hospitals; Greater Lincolnshire; Remote; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Flexible working

NHS Pension

Annual Leave

Job summary

United Lincolnshire Hospitals NHS Trust is seeking an experienced administrative professional to support our Children and Young People services. You will handle a range of secretarial tasks, schedule appointments, manage waiting lists, and maintain patient communications across countywide services.

You will work in a busy NHS setting, prioritise workloads, and contribute to performance reporting while developing your skills within a supportive team environment.

Qualifications

• Level 3 vocational qualification or equivalent.
• Level 3 Word processing or typing qualification or equivalent.
• Excellent written and verbal communication skills.
• Able to prioritise workload and meet KPIs.
• Experience of working in a busy administrative environment.
• Knowledge of Excel, Word and Outlook.

Responsibilities

• Manage waiting lists to ensure timely access to appointments.
• Schedule, monitor, and manage appointments.
• Provide patients with accurate and timely information regarding appointments; respond to enquiries.
• Maintain effective communication between patients and clinical teams.
• Record, update and report patient data using Trust information systems.
• Proficient in audio typing and transcribing meeting minutes.
• Identify and escalate operational issues to line management.

Skills

Excellent communication

Organisational skills

Audio typing

Prioritisation

Education

Level 3 vocational qualification

Level 3 Word processing or typing qualification

Tools

Excel

Word

Outlook

SysmOne

Job description

United Lincolnshire Hospitals NHS Trust is seeking an experienced administrative professional to support our Children and Young People services. You will handle a range of secretarial tasks, schedule appointments, manage waiting lists, and maintain patient communications across countywide services.

You will work in a busy NHS setting, prioritise workloads, and contribute to performance reporting while developing your skills within a supportive team environment.