NHS Patient Booking Coordinator - 6-Month Fixed-Term

UWE Bristol; Bristol; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Fixed-term role with scope

Supportive teams

NHS access improvement

Well-defined processes

Job summary

SAH Diagnostics is seeking a Patient Booking Administrator to coordinate outpatient appointments, backfill cancellations, and maintain accurate pathway records. You will work closely with clinical and administrative teams to maximise clinic utilisation and support timely access to care.

The role is office-based at UWE Bristol Future Space, with a 37.5 hour week, fixed-term for 6 months and an ASAP start. Salary is £24,639, with a supportive team and NHS-focused aims.

Qualifications

• Previous NHS administrative or patient booking experience.
• Experience using patient scheduling systems.
• Strong organisational and communication skills.
• Ability to manage high-volume workloads and competing priorities.
• Professional and compassionate approach.

Responsibilities

• Book outpatient appointments and procedure sessions.
• Actively backfill cancellations to maximise clinic utilisation.
• Maintain accurate patient records on Trust systems.
• Liaise with patients, clinicians, and Trust teams professionally.
• Support pathway coordination, scheduling, and tracking activity.
• Contribute to efficient service delivery and patient experience.

Skills

NHS admin

Scheduling systems

Organisational skills

Communication skills

Workload management

Compassionate approach

Tools

Trust systems

Job description

SAH Diagnostics is seeking a Patient Booking Administrator to coordinate outpatient appointments, backfill cancellations, and maintain accurate pathway records. You will work closely with clinical and administrative teams to maximise clinic utilisation and support timely access to care.

The role is office-based at UWE Bristol Future Space, with a 37.5 hour week, fixed-term for 6 months and an ASAP start. Salary is £24,639, with a supportive team and NHS-focused aims.