NHS Outpatient Receptionist (Temp) - Patient Care & Admin

NHS Professionals; Bracknell; On-site; GBP 47,000 - 78,000; Part time

Benefits offered by this job

Competitive pay rates

24/7 support

Multi locational

My Bank shift portal

Training and development opportunities

Holiday allowance

Pension scheme

Job summary

NHS Professionals in Bracknell is seeking a Receptionist to support outpatient services. You will greet patients, manage appointments, and handle calls, ensuring smooth clinic flow and accurate record handling.

The role requires NHS experience or relevant reception work, with 30 hours per week Mon–Thu, 8:30am–4:30pm. Temporary for 6 weeks, with potential for permanency within the NHS Trust.

Qualifications

• Vocational Level 3 qualification or 2 years relevant experience.
• Experience in outpatient/clinic reception is desirable.
• Proficient with Microsoft Word and Excel; accurate data handling.

Responsibilities

• Greet patients and visitors, maintaining a friendly, professional environment.
• Prepare notes for outpatient appointments and verify referral letters.
• Handle calls, take action, and liaise with staff across the department.
• Identify and obtain medical records and X‑rays as needed.
• Check patients in/out using the Trust IT system and book follow‑ups.
• Maintain a safe, organised work area and manage clerical tasks.
• Arrange transport or interpreters as required.

Skills

NHS experience

Reception experience

Microsoft Word

Microsoft Excel

Interpersonal skills

Time management

Education

Vocational Level 3 qualification or 2 years relevant experience

Tools

Microsoft Office

Job description

NHS Professionals in Bracknell is seeking a Receptionist to support outpatient services. You will greet patients, manage appointments, and handle calls, ensuring smooth clinic flow and accurate record handling.

The role requires NHS experience or relevant reception work, with 30 hours per week Mon–Thu, 8:30am–4:30pm. Temporary for 6 weeks, with potential for permanency within the NHS Trust.