NHS Co-ordinator

ramsayhealthcare; Chorley; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Private Medical Cover

Dental Insurance

Life Assurance (Death in Service)

Private Pension (Ramsay match up to 5%

Employee Assistance Programme

25 days annual leave + bank holidays

Flexible shift patterns

Free parking on site

Job summary

Ramsay Health Care UK is seeking an NHS Coordinator for Euxton Hall Hospital in Chorley. The role focuses on data quality in RTT patient pathways and delivering excellent customer service within a team-based environment.

You will need substantial experience managing patient treatment pathways, strong communication skills, and the ability to coordinate across hospital teams to ensure accurate waiting list data and smooth pathway progression.

Qualifications

• Significant experience in managing patient treatment pathways.
• Excellent communication and organisational skills.
• Ability to negotiate and liaise effectively within a team-based environment.
• Ensure data for patients on waiting lists is accurate and reflects current pathway status.

Responsibilities

• Ensure complex patient pathways from multiple specialties align with Hospital Access Policy.
• Provide guidance to Consultants and Admin teams on policy adherence.
• Liaise with Admin, Operational and Clinical Teams to monitor elective access standards.
• Maintain records and reports, keeping them up to date.
• Assist in building Outpatient clinics for NHS pathways.

Skills

Communication

Interpersonal skills

Data quality

Pathway management

Team liaison

Job description

NHS Coordinator

Euxton Hall Hospital - Chorley

Hours: 37.5 hours per week

Salary: Depending on experience + Benefits

Euxton Hall Hospital opened in 1983 and is one of Lancashire's leading private hospitals with an excellent reputation for delivering high quality healthcare for patients with health insurance, patients who are self-funding treatment or NHS patients exercising choice through the e-referral system.

The role

We currently have a great opportunity for a NHS coordinator to join our team at Euxton Hall Hospital in Chorley.

The main objective of the role is data quality in RTT (Referral to Treatment) Patient Pathways and commitment to excellent Customer Service whilst ensuring close working relationships with teams across the hospital.

You will have great communication and interpersonal skills. To be successful in this role, you will need to demonstrate you have significant experience in managing patient treatment pathways. You will have excellent communication and organisational skills with the ability to negotiate and liaise effectively within a team-based environment to ensure the data for patients on the waiting lists is accurate and appropriately reflects the patient's current position on the pathway for the provision of a systematic, efficient and confident service.

This is a busy and demanding role so candidates will need to be enthusiastic, highly motivated and have a flexible approach to their role to ensure the needs of the service are met.

This role will report directly to the Head of Administration.

Key Duties

• Ensure complex patient pathways from multiple specialties, in line with the agreed Hospital Access Policy


• Provide advice to Consultants and Administration teams where there is a lack of awareness or following of the policy. Be sufficiently skilled to impart knowledge and skills effectively to others across a variety of staff levels and disciplines


• To liaise with Administrative, Operational and Clinical Teams to ensure that elective access standards are being actively monitored and managed and that elective access pathways run as smoothly as possible.


• Ensure all records and reports are maintained and kept up to date


• Building of Outpatient clinics for NHS pathways

Why join us?

At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we're people caring for people:

Health, Wellbeing & Financial Security

• Private Medical Cover, with the option to add your partner and dependants


• Discounted Bupa Dental Insurance


• Life Assurance (Death in Service) x3 your base salary


• Private Pension, with Ramsay matching up to 5% after a qualifying period


• Employee Assistance Programme

Work-Life Balance

• 25 days annual leave + bank holidays, with the option to buy or sell additional days


• Flexible shift patterns, where possible


• Family friendly policies including enhanced parental leave


• Volunteer leave to support causes that matter to you

Career Development & Recognition

• Training and Development via the Ramsay Academy to support your career development


• Colleague recognition programme to celebrate our people

Lifestyle & Everyday Perks

• Access to our benefits platform, offering a wide range of discounts


• Cycle2Work scheme


• Subsidised staff restaurant, where possible


• Free parking on site, where possible

About Us

Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 8 countries with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, \"can do\" attitude who want to make a difference in their work. \"Our employees are Ramsay.\" The skills and commitment of our employees forms the basis for our success.

We know our people are our greatest asset, our business is growing and we would like you to join us. \"The Ramsay Way\" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success.

We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'.

We are committed to equality of opportunity for all.

We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.

We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. \"The Ramsay Way\" culture recognises that our people are ou