NHS CHC Administrator — Expert Admin & Coordination

Betsi Cadwaladr University Health Board; Colwyn Bay; On-site; GBP 21,000 - 27,000; Full time

Job summary

Betsi Cadwaladr University Health Board is seeking an experienced administrator to support the Central area Continuing Health Care Team. You will handle referrals, manage diaries, prepare papers, take minutes and liaise with public, health professionals and authorities with discretion.

The role requires strong organisational and communication skills, with Welsh language ability desirable. Training and support are provided within a large NHS organisation.

Qualifications

• Sufficient experience in a busy NHS office environment.
• Understanding of the discharge planning process and Continuing Healthcare Framework.
• Excellent communication on confidential issues with public, staff and external agencies.

Responsibilities

• Assist the CHC Team Administrator with all administration relating to NHS CHC and related schemes.
• Act as first point of contact for referrals/enquiries to the CHC Team.
• Take telephone messages and signpost callers as needed.
• Monitor panel outcomes and update Broadcare; liaise with Finance on funding changes.
• Produce reports for the team and managers.
• Manage the CHC departmental mailbox and actions.
• Maintain electronic diaries for CHC staff.
• Prepare and send letters related to CHC applications.

Skills

Communication

Organisational skills

Time management

Prioritisation

Autonomy & teamwork

Proactive attitude

Adaptability

Education

NVQ 3 Business Administration or equivalent

Good general education

Tools

Microsoft Access

Excel

Word

PowerPoint

Publisher

Oracle

Job description

Betsi Cadwaladr University Health Board is seeking an experienced administrator to support the Central area Continuing Health Care Team. You will handle referrals, manage diaries, prepare papers, take minutes and liaise with public, health professionals and authorities with discretion.

The role requires strong organisational and communication skills, with Welsh language ability desirable. Training and support are provided within a large NHS organisation.