NHS Booking Coordinator

Huntress - Maidstone; Boston; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Immediate start

NHS experience

Supportive team environment

Job summary

Huntress is seeking an NHS Booking Coordinator to join a busy healthcare service in Boston on an immediate-start temporary contract.

You will coordinate patient appointments, manage calls, and update records while liaising with clinical teams to ensure smooth patient pathways in a target-driven NHS environment.

Qualifications

• Experience in administration or scheduling roles.
• Experience in customer service or dealing with patients.

Responsibilities

• Coordinating and scheduling patient appointments and follow-up clinics.
• Managing high volumes of inbound and outbound calls.
• Updating patient records accurately using internal systems.
• Liaising with clinical teams to ensure smooth patient pathways.
• Handling patient queries professionally and sensitively.
• Supporting waiting list management and appointment changes/cancellations.

Skills

Administration

Scheduling

Customer service

Coordination

Tools

Internal systems

Job description

NHS Booking Coordinator

Boston

£12.71 per hour

Immediate Start | Temporary Role for 2/3 months with Potential Extension

Are you an organised and customer-focused administrator looking for an opportunity within the NHS? Huntress is currently recruiting for an NHS Booking Coordinator to join a busy healthcare service in Boston on an immediate-start temporary contract.

This is an excellent opportunity for someone with strong administration, scheduling, or customer service experience who thrives in a fast-paced environment and enjoys helping people.

Key Responsibilities:

• Coordinating and scheduling patient appointments and follow-up clinics


• Managing high volumes of inbound and outbound calls


• Updating patient records accurately using internal systems


• Liaising with clinical teams and other departments to ensure smooth patient pathways


• Handling patient queries professionally and sensitively


• Supporting waiting list management and appointment changes/cancellations

We're Looking For:

• Previous administration, customer service or coordination, or booking experience


• Strong communication and organisational skills


• Excellent attention to detail and ability to multitask


• Confident working in a busy, target-driven environment


• A professional and empathetic telephone manner

What's on Offer:

• Immediate start opportunity


• Valuable NHS experience


• Supportive team environment

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.