NHS Admin Assistant: Clinic Coordination & Data Entry

The Methodist Church in Britain; Birmingham; Presencial; GBP 21.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

NHS Pension

27 days leave + bank holidays

Flexible and agile working

Full training in in-house processes

Descripción de la vacante

Herefordshire and Worcestershire Health and Care NHS Trust is seeking a full-time administrator for the MSK physiotherapy admin team. The role covers booking appointments, data input on the patient notes system, and frontline queries across Worcester and Droitwich sites. On-site work with a negotiable main base.

The post requires Level 2 business admin qualification or NHS admin experience. NHS pension, generous leave, and in-house IT training are offered, with opportunities for development

Formación

• Level 2 qualification in a business administration-related subject or considerable NHS admin experience.
• Level 2 qualification to be completed on appointment if relying on NHS experience.

Responsabilidades

• Book appointments and input data on the patient clinical notes system
• Handle patient queries by phone and face to face
• Organise clinics
• Order equipment
• Provide reception cover, including for staff absences
• Deal with incoming and outgoing post
• Provide administrative support to the department, including typing, filing, scanning, copying and faxing, in line with Trust policies
• Share additional admin duties with colleagues across the team and base
• Use initiative and take responsibility for the quality of own work and the service to patients
• Act as a role model, upholding Trust values and professional standards

Conocimientos

Clear English

Literacy & numeracy

IT skills

Educación

Level 2 business admin qualification

Level 2 on appointment

Descripción del empleo

Herefordshire and Worcestershire Health and Care NHS Trust is seeking a full-time administrator for the MSK physiotherapy admin team. The role covers booking appointments, data input on the patient notes system, and frontline queries across Worcester and Droitwich sites. On-site work with a negotiable main base.

The post requires Level 2 business admin qualification or NHS admin experience. NHS pension, generous leave, and in-house IT training are offered, with opportunities for development