Senior Medical Secretary

Herefordshire and Worcestershire Health and Care NHS Trust; Hereford; On-site; GBP 21,000 - 26,000; Part time

Benefits offered by this job

27 days leave plus bank holidays

NHS pension

Flexible and agile working

Job summary

The Stonebow Unit in Hereford seeks a Senior Medical Secretary to support the inpatient medical team on the acute adult ward. This part-time role (30 hours per week) requires outstanding organisational skills and the ability to manage a varied workload with discretion and professionalism.

You will work closely with consultants, multidisciplinary colleagues, service users and carers, providing secretarial and administrative cover, handling communications, and ensuring the smooth day-to-day

Qualifications

• Experience as a secretary or administrator, preferably in healthcare.
• Outstanding organisational and administrative capabilities.
• Able to work independently and manage competing priorities.

Responsibilities

• Provide professional and confidential secretarial service to the inpatient medical team.
• Deliver comprehensive secretarial and administrative support to consultants and staff.
• Coordinate communication with service users and carers, ensuring efficiency and professionalism.

Skills

Excellent organisational skills

Strong IT skills

Secretarial/administrative experience

Independence / initiative

Communication and interpersonal skills

Calm under pressure

Tools

Microsoft Office

Range of computer systems

Job description

The Stonebow Unit is an Acute Mental Health Inpatient Service based in Hereford. We are seeking a motivated, enthusiastic, and highly organised Senior Medical Secretary to join our dedicated inpatient team. This is an exciting opportunity to provide comprehensive secretarial and administrative support to the medical team within our acute adult admission ward, helping to ensure the smooth running of the service and supporting the delivery of high quality patient care. This is a part time role working 30 hours per week. Applicants must read the attached guidance notes before submitting your application for full understanding of Trust requirements., As a Band 4 Medical Secretary, you will be responsible for delivering a professional and confidential secretarial service to the inpatient medical team. The role is busy and varied, requiring excellent organisational skills, attention to detail, and the ability to manage competing priorities effectively. You will work closely with consultants, multidisciplinary colleagues, service users, and carers, acting as a key point of contact and ensuring communication is handled efficiently and professionally.

• Has excellent organisational and administrative skills.
• Possesses strong IT skills and is confident using a range of computer systems.
• Can work independently and use their own initiative.
• Remains calm, professional, and effective under pressure.
• Has excellent communication and interpersonal skills.
• Demonstrates a positive, flexible, and helpful approach to work.
• Can prioritise and manage a varied workload effectively.
• Has previous secretarial or administrative experience, ideally within a healthcare environment.

If you are a proactive and motivated individual looking for a rewarding role within a busy inpatient service, we would love to hear from you.

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire. Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites. We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities

If you would like to know more, please visit our website Staff benefits | Herefordshire and Worcestershire Health and Care NHS Trust Sharing your data -As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.