New Homes Sales Executive: Guide Buyers to Handover

Hill Group UK; Cambridge; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

26 days holiday

Private healthcare

Incentive scheme

Volunteering days

Learning opportunities

High performing team culture

Competitive pay package

Job summary

Hill Group UK is seeking a Sales Executive in the Cambridge area to be the face of our developments, guiding customers from initial enquiry through handover and keeping every step aligned with Hill’s standards of quality.

You’ll drive reservations, exchanges and completions, build strong relationships with buyers, and collaborate with sales, legal and construction teams to turn plans into places.

Qualifications

• Experience in new home or property sales.
• Strong customer service and communication skills.
• Confidence using CRM systems and reporting tools.
• Excellent organisation and ability to work to deadlines.
• Independent and team working capability.
• NHBC / HBF Five Star service awareness.

Responsibilities

• Secure reservations, exchanges and completions in line with monthly targets.
• Follow up leads and qualify customer needs and affordability.
• Maintain accurate customer records using Sales Seek, YourKeys and other systems.
• Guide buyers through the Hill Customer Journey from enquiry to handover.
• Promote mortgage brokers and solicitors to support exchanges.
• Manage contracts, reservation paperwork and AML compliance.
• Liaise with construction and site teams to ensure homes are ready for completion.
• Conduct home demonstrations and key handovers.
• Support site launches, marketing events and promotional activity.
• Stay informed on local market trends and competitor schemes.

Skills

Customer service

Communication

Organisation

CRM experience

Target driven

Tools

CRM systems

Reporting tools

Job description

Hill Group UK is seeking a Sales Executive in the Cambridge area to be the face of our developments, guiding customers from initial enquiry through handover and keeping every step aligned with Hill’s standards of quality.

You’ll drive reservations, exchanges and completions, build strong relationships with buyers, and collaborate with sales, legal and construction teams to turn plans into places.