New Homes Sales Executive

Hill Group UK; Cambridge; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

26 days holiday

Private healthcare

Incentive scheme

Volunteering days

Learning opportunities

High performing team culture

Competitive pay package

Job summary

Hill Group UK is seeking a Sales Executive in the Cambridge area to be the face of our developments, guiding customers from initial enquiry through handover and keeping every step aligned with Hill’s standards of quality.

You’ll drive reservations, exchanges and completions, build strong relationships with buyers, and collaborate with sales, legal and construction teams to turn plans into places.

Qualifications

• Experience in new home or property sales.
• Strong customer service and communication skills.
• Confidence using CRM systems and reporting tools.
• Excellent organisation and ability to work to deadlines.
• Independent and team working capability.
• NHBC / HBF Five Star service awareness.

Responsibilities

• Secure reservations, exchanges and completions in line with monthly targets.
• Follow up leads and qualify customer needs and affordability.
• Maintain accurate customer records using Sales Seek, YourKeys and other systems.
• Guide buyers through the Hill Customer Journey from enquiry to handover.
• Promote mortgage brokers and solicitors to support exchanges.
• Manage contracts, reservation paperwork and AML compliance.
• Liaise with construction and site teams to ensure homes are ready for completion.
• Conduct home demonstrations and key handovers.
• Support site launches, marketing events and promotional activity.
• Stay informed on local market trends and competitor schemes.

Skills

Customer service

Communication

Organisation

CRM experience

Target driven

Tools

CRM systems

Reporting tools

Job description

Guide customers home—deliver exceptional sales and service.

As a Sales Executive at Hill, you’ll be the face of our developments—helping customers find their perfect home while meeting reservation, exchange, and completion targets. From first enquiry to key handover, you’ll deliver an outstanding customer experience and ensure every step of the journey reflects Hill’s commitment to quality.

This is a hands‑on role for someone who’s commercially driven, people‑focused, and passionate about property. You’ll work closely with the wider sales, legal and construction teams to help turn plans into places—and enquiries into happy homeowners.

What you’ll do:

• Secure reservations, exchanges and completions in line with monthly targets
• Follow up leads and qualify customer needs and affordability
• Maintain accurate customer records using Sales Seek, YourKeys and other systems
• Guide buyers through the Hill Customer Journey from enquiry to handover
• Promote our recommended mortgage brokers and solicitors to support exchanges
• Manage contracts, reservation paperwork and AML compliance
• Liaise with construction and site teams to ensure homes are ready for completion
• Conduct home demonstrations and key handovers
• Support site launches, marketing events and promotional activity
• Stay informed on local market trends and competitor schemes

What we’re looking for:

• Experience in new home or property sales
• Understanding of the conveyancing process and mortgage milestones
• Strong customer service and communication skills
• Confidence using CRM systems and reporting tools
• Excellent organisation and ability to work to deadlines
• Comfortable working independently and in a team
• Professional, proactive and aligned with Hill’s values
• Compliance awareness and a commitment to delivering NHBC / HBF Five Star service

What you’ll get:

• 26 days holiday
• Private healthcare and wellbeing platform
• Hill Incentive scheme and retail discounts
• Volunteering days and continuous learning opportunities
• A high-performing and supportive team culture
• competitive salary and package

Why Hill?

At Hill, we offer more than just a job — we offer the opportunity to make a real and lasting impact. Every person here contributes to delivering sustainable, high-quality homes and shaping vibrant communities across the UK.

• Ambition – we set bold goals and support each other to exceed them
• Impact – we focus on delivering meaningful outcomes
• Agility – we move quickly, adapt confidently, and embrace change
• Collaboration – we work together to achieve more, sharing success along the way

As a privately owned business, we’re able to move with pace and purpose. We invest in people, support career growth, and empower individuals to lead from wherever they stand. Hard-working, driven people thrive here — and are recognised for what they deliver and how they deliver it.

Join Hill and be part of a forward-thinking, values‑led team. Together, we’re not just building homes — we’re building a lasting legacy.

We are proud to be a Disability Confident Employer. We welcome applications from all backgrounds and can provide adjustments throughout the recruitment process.