Sales Executive

Hill Group UK; Hitchin; On-site; GBP 25,000 - 45,000; Full time

Benefits offered by this job

26 days holiday

Private healthcare

Incentive scheme

Volunteering days

High-performing team culture

Competitive salary and package

Job summary

Hill Group UK is seeking a Sales Executive in Hitchin to guide customers from initial enquiry to handover of their new home. You will drive reservations and completions, qualify needs, and maintain accurate records across CRM systems while collaborating with sales, legal and construction teams.

The role focuses on delivering a high‑quality customer journey, supporting exchanges and post‑sales activities, and contributing to a growing, values‑led team across the UK.

Qualifications

• Experience in new home or property sales.
• Understanding of conveyancing processes and mortgage milestones.
• Strong customer service and communication skills.
• Comfort with CRM systems and reporting tools.
• Excellent organisation and ability to meet deadlines.
• Able to work independently and as part of a team.

Responsibilities

• Secure reservations, exchanges and completions in line with monthly targets.
• Follow up leads and qualify customer needs and affordability.
• Maintain accurate customer records in relevant systems.
• Guide buyers from enquiry to handover through the customer journey.
• Promote mortgage brokers and solicitors to support exchanges.
• Manage contracts, reservation paperwork and AML compliance.
• Coordinate with construction teams to ensure homes are ready for completion.
• Conduct home demonstrations and key handovers.
• Support site launches, events and promotions.
• Stay informed on local market trends and competitor schemes.

Skills

New home sales experience

Understanding conveyancing/mortgageMil

Customer service excellence

CRM proficiency

Organisation and deadlines

Independent and team work

Tools

Sales Seek

YourKeys

CRM systems

Reporting tools

Job description

Guide customers home—deliver exceptional sales and service.

As a Sales Executive at Hill, you’ll be the face of our developments—helping customers find their perfect home while meeting reservation, exchange, and completion targets. From first enquiry to key handover, you’ll deliver an outstanding customer experience and ensure every step of the journey reflects Hill’s commitment to quality.

This is a hands‑on role for someone who’s commercially driven, people‑focused, and passionate about property. You’ll work closely with the wider sales, legal and construction teams to help turn plans into places—and enquiries into happy homeowners.

What you’ll do:

• Secure reservations, exchanges and completions in line with monthly targets
• Follow up leads and qualify customer needs and affordability
• Maintain accurate customer records using Sales Seek, YourKeys and other systems
• Guide buyers through the Hill Customer Journey from enquiry to handover
• Promote our recommended mortgage brokers and solicitors to support exchanges
• Manage contracts, reservation paperwork and AML compliance
• Liaise with construction and site teams to ensure homes are ready for completion
• Conduct home demonstrations and key handovers
• Support site launches, marketing events and promotional activity
• Stay informed on local market trends and competitor schemes

What we’re looking for:

• Experience in new home or property sales
• Understanding of the conveyancing process and mortgage milestones
• Strong customer service and communication skills
• Confidence using CRM systems and reporting tools
• Excellent organisation and ability to work to deadlines
• Comfortable working independently and in a team
• Professional, proactive and aligned with Hill’s values
• Compliance awareness and a commitment to delivering NHBC / HBF Five Star service

What you’ll get:

• 26 days holiday
• Private healthcare and wellbeing platform
• Hill Incentive scheme and retail discounts
• Volunteering days and continuous learning opportunities
• A high-performing and supportive team culture
• competitive salary and package

Why Hill?

At Hill, we offer more than just a job — we offer the opportunity to make a real and lasting impact. Every person here contributes to delivering sustainable, high-quality homes and shaping vibrant communities across the UK.

Our culture is underpinned by our values:

• Ambition – we set bold goals and support each other to exceed them
• Impact – we focus on delivering meaningful outcomes
• Agility – we move quickly, adapt confidently, and embrace change
• Collaboration – we work together to achieve more, sharing success along the way

As a privately owned business, we’re able to move with pace and purpose. We invest in people, support career growth, and empower individuals to lead from wherever they stand. Hard‑working, driven people thrive here — and are recognised for what they deliver and how they deliver it.

Join Hill and be part of a forward‑thinking, values‑led team. Together, we’re not just building homes — we’re building a lasting legacy.

We are proud to be a Disability Confident Employer. We welcome applications from all backgrounds and can provide adjustments throughout the recruitment process.