New Business Underwriter (SME) – Broker Focus

Lawes Consulting Group; Glasgow; On-site; GBP 38,000 - 56,000; Full time

Job summary

Lawes Consulting Group is seeking an experienced Development Underwriter to join our insurance practice in the SME sector. The role focuses on building strong broker relationships and delivering high‑quality underwriting services within delegated authority.

The candidate will manage a portfolio of new business, prioritize service levels, and work closely with Business Development Managers to improve broker engagement and ensure regulatory compliance.

Qualifications

• Minimum 2 years’ underwriting experience within commercial insurance (property/casualty).
• Cert CII or working towards ACII.
• Experience within a similar delegated authority environment.
• Advanced progression toward ACII preferred.
• A positive, professional attitude when dealing with internal and external stakeholders.

Responsibilities

• Reviewing and underwriting new business quotations across a range of commercial products, ensuring alignment with underwriting appetite and service level agreements.
• Handling queries efficiently and professionally to support brokers and internal teams.
• Maintaining regular communication with Business Development Managers to strengthen broker relationships.
• Acting as a referral point for colleagues with lower underwriting authority.
• Collaborating closely with the wider team to ensure work is completed within agreed SLAs and service standards.
• Responding to broker calls in a professional, friendly and solutions‑focused manner.
• Operating within delegated underwriting authority and following internal guidelines, escalating where appropriate.
• Identifying opportunities to improve processes and contribute to wider business goals.
• Ensuring compliance with Treating Customers Fairly (TCF) and all regulatory expectations.

Skills

Underwriting experience

Broker relationship management

Regulatory compliance

Communication skills

Deal delegation

Education

Cert CII

ACII

Job description

Lawes Consulting Group is seeking an experienced Development Underwriter to join our insurance practice in the SME sector. The role focuses on building strong broker relationships and delivering high‑quality underwriting services within delegated authority.

The candidate will manage a portfolio of new business, prioritize service levels, and work closely with Business Development Managers to improve broker engagement and ensure regulatory compliance.