Network Service Lead - NetDevOps & Delivery

Itv; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

ITV is seeking a Network Service Manager in London to own the end-to-end network service, drive supplier performance, and manage budgets. The role supports a NetDevOps transition with emphasis on automation, observability, and modern delivery practices.

You will partner with senior engineers and delivery managers to ensure secure, reliable, and cost-efficient connectivity across ITV sites and cloud environments.

Qualifications

• The role requires proven experience in managing network services in complex multi-site environments.
• Strong supplier and vendor management capabilities in networking/telecoms.
• Experience with NetDevOps, automation tools, and infrastructure-as-code concepts.

Responsibilities

• Own and drive operational performance of ITV's network service with defined SLAs and KPIs.
• Manage relationships with MSPs and suppliers, driving continuous improvement.
• Develop and execute a sourcing strategy balancing in-house and partner support.
• Lead incident management with swift resolution and root-cause analysis.
• Manage network budgets, balancing cost, risk, and capability.
• Promote NetDevOps adoption, automation, and observability in operations.
• Collaborate with Principal Network Engineer/Architect to align service with architecture.

Skills

Network service ownership

Supplier management

NetDevOps practices

Automation

Observability

CI/CD pipelines

Infrastructure as code

Stakeholder management

Incident management

Budget management

Education

ITIL certification

Prince2 certification

Networking certifications (Cisco/Juniper/Palo Alto)

Tools

Ansible

Terraform

Python

Nautobot

SolarWinds

ELK/Splunk

Job description

ITV is seeking a Network Service Manager in London to own the end-to-end network service, drive supplier performance, and manage budgets. The role supports a NetDevOps transition with emphasis on automation, observability, and modern delivery practices.

You will partner with senior engineers and delivery managers to ensure secure, reliable, and cost-efficient connectivity across ITV sites and cloud environments.