Network Readiness & Incident Lead

NATS; Swanwick CP, Prestwick; On-site; GBP 74,000 - 98,000; Full time

Job summary

NATS in the United Kingdom is seeking a Network Readiness Manager to shape the UK air traffic network’s operational readiness and lead coordinated responses during disruption. You will provide clear visibility of on-the-day performance to stakeholders and guide actions to reduce impact.

Based at one of our centres, you will lead the Bronze incident response, coordinate planning with operations and industry partners, and supervise a rotating shift pattern with on-call duties.

Qualifications

• Significant experience coordinating complex operations and assessing risk.
• Ability to deliver operational plans and drive improvement.
• Strong leadership, communication and stakeholder engagement.
• Proven decision making under pressure in a live ops environment.
• Experience with analytical use of performance data to inform actions.
• Capability to learn and apply planning systems and IT tools.
• Ability to influence senior stakeholders across organisations.

Responsibilities

• Lead operational communications to leaders, customers and partners.
• Maintain readiness assessments and communicate risks and mitigations.
• Coordinate inputs to create and maintain the Network Agreed Plan.
• Shape capacity planning for seasonal events and airspace coordination.
• Lead Bronze Incident Management and coordinate recovery actions.
• Turn incident learnings into improvements for future plans.

Skills

Operations coordination

Leadership

Communication

Data analysis

Process improvement

Decision making

Stakeholder management

IT skills

Job description

NATS in the United Kingdom is seeking a Network Readiness Manager to shape the UK air traffic network’s operational readiness and lead coordinated responses during disruption. You will provide clear visibility of on-the-day performance to stakeholders and guide actions to reduce impact.

Based at one of our centres, you will lead the Bronze incident response, coordinate planning with operations and industry partners, and supervise a rotating shift pattern with on-call duties.