Network Planner - Resilience

National Highways; Clyst Heath; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

National Highways is seeking a Senior Network Planner - Resilience to lead resilience, emergency and severe weather response planning. Hybrid role based from Bristol or Exeter, with travel as needed. You will drive development of processes, ensuring best practice and customer benefit.

The role requires leadership, advisory capabilities, and expertise in contingency and business continuity planning. Strong stakeholder management and knowledge of crisis procedures are essential.

Qualifications

• Experience in contingency and business continuity planning.
• Knowledge of Civil Contingency Act 2004 (desirable).
• Ability to implement company crisis management procedures and policies.

Responsibilities

• Proactively analysing the effectiveness of existing plans and arrangements; manage risks and issues that affect delivery.
• Providing advice and consultancy to minimise the impact to Operations in emergencies.
• Developing and recommending best practice methods for ongoing improvement of processes and activities.
• Liaising with regional Operations colleagues and wider stakeholders to minimise impact of events on customers.
• Manage Network Resilience funding, identify schemes, liaise with service providers and prioritise funding aligned to risk.
• Experience in contingency and business continuity planning and understanding of business objectives for resilience.
• Knowledge of the Civil Contingency Act 2004 (desirable).
• Experience in creating and developing response plans including managing debriefs (desirable).
• Implement company crisis management procedures and policies.

Skills

Leadership

Stakeholder management

Resilience planning

Crisis management

Emergency response planning

Job description

At National Highways, we're looking for a Senior Network Planner -Resilience to provide leadership, subject matter expertise and guidance, assuring the development and delivery of resilience, emergency and severe weather response plans. You will use your experience to lead the development of relevant processes and procedures, ensuring they adopt best practice, intelligence insights and ad-hoc changes for maximum customer benefit. This is a hybrid working role and will be based from our Bristol or Exeter office. Please note that you will be required to drive as part of your role, and you will need to have no more than 3 points to be considered for this position and during employment.

• Proactively analysing the effectiveness of existing plans and arrangements in meeting service level expectations and implement improvement initiatives; manage risks and issues that affect delivery.
• Providing advice and consultancy where required to minimise the impact to Operations in the event of an emergency.
• To develop and recommend best practice methods for the ongoing improvement of processes and activities in scope.
• Proactively liaising with regional Operations colleagues (e.g. Service Delivery and Scheme Delivery) and wider internal and external stakeholders (local authorities and local resilience forums) to minimise the impact of planned and unplanned events on customers.
• Manage Network Resilience funding, identifying proposed schemes, liaising with service providers to develop opportunities, prioritising funding aligned to risk. Experience in contingency and business continuity planning and understanding of business objectives for resilience.
• Knowledge and understanding the Civil Contingency Act 2004 (desirable)
• Experience of creating, developing response plans including managing debriefs (desirable)
• Ability to implement company crisis management procedures and policies.
• Good communications and stakeholder management skills. Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads. We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys. External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds.