Network Engineer

Recruitment Hub; Northampton; On-site; GBP 40,000 - 56,000; Full time

Job summary

West Northants Council is seeking a Network Engineer to support and secure its digital infrastructure. The role focuses on maintaining reliable LAN/WAN networks, Wi‑Fi and remote access, with emphasis on incident response, performance monitoring and change-driven improvements.

You will work within the Digital, Data & Technology team to ensure resilient services for residents and staff, contributing to security and business continuity initiatives.

Qualifications

• 2+ years of experience in network support within an operational IT environment.
• Strong understanding of LAN, WAN, Wi‑Fi and firewall technologies.
• Experience with remote access solutions and incident management.

Responsibilities

• Provide day-to-day support for network infrastructure including LAN, WAN, Wi‑Fi and remote access.
• Monitor network performance, investigate incidents and implement fixes to maintain service levels.
• Contribute to network upgrades, changes and documentation with change-management adherence.

Skills

Networking technologies

LAN/WAN configuration

Firewall management

Remote access

Incident monitoring

Tools

Network monitoring tools

Firewall management platforms

Job description

Our benefits

You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council .

About the role

At West Northants Council, it's about our people and the difference they make. As a Network Engineer, you'll play a vital role in supporting the digital infrastructure that enables services to be delivered to residents, businesses and communities across West Northamptonshire. Working within our Digital, Data & Technology team, you'll help ensure our network services remain secure, resilient and reliable, supporting the delivery of modern and effective public services.

This is an exciting opportunity to join a forward-thinking organisation where technology is a key enabler of transformation and service improvement. You'll work across a varied network environment, contributing to the operation, maintenance and enhancement of critical infrastructure while helping to shape and support the Council's digital future.

What will you be doing?

You'll provide day-to-day support for the Council's network infrastructure, including LAN, WAN, Wi-Fi, firewalls and remote access solutions. Working closely with colleagues, suppliers and technology partners, you'll monitor network performance, investigate incidents and implement solutions to maintain high levels of service availability and reliability.

You'll support the delivery of network upgrades, configuration changes and infrastructure improvements, ensuring all activity is completed in line with change management processes and technical standards. As part of this, you'll contribute to the ongoing development of secure and resilient network services, helping to strengthen network security, business continuity and disaster recovery capabilities.

You'll also maintain accurate documentation, support continuous improvement initiatives and work collaboratively across the Digital, Data & Technology service to identify opportunities to improve performance, efficiency and user experience.

About you

You're an experienced IT professional with a strong understanding of networking technologies and a passion for delivering reliable and secure digital services. You have experience supporting network infrastructure within an operational IT environment and are confident diagnosing and resolving technical issues across complex networks.

You'll bring knowledge of networking principles, security controls, resilience planning and service management practices, with experience of working across technologies such as LAN, WAN, wireless networking, firewalls and remote access solutions. You're comfortable working under pressure during incidents and can communicate effectively with both technical and non-technical colleagues.

Most importantly, you'll be proactive, collaborative and committed to continuous learning and improvement. You'll share our THRIVE values and our ambition to deliver high-quality digital services that support our organisation and help West Northants thrive.

About us

At West Northants Council, it's about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

Our vision is 'to make West Northants a great place to live, work, visit and thrive'. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.

We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner

The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us .

If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email [e-mail] for support.

Please note

we reserve the right to close the advert early if we receive a high volume of suitable applications, so we recommend applying as soon as possible to avoid disappointment.

West Northants Council, where careers thrive.

Attached documents:

• 91.Network Engineer.pdf