Change Delivery Manager

West Northamptonshire Council; Northampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

West Northamptonshire Council is seeking a Change Delivery Manager to lead a portfolio of complex digital, data and technology projects across the Digital, Technology & Innovation service, ensuring value, quality and measurable outcomes.

You will build delivery frameworks, improve governance, and develop a high-performing team of delivery specialists and technical staff, guiding projects from inception to operation.

Qualifications

• Experience leading complex technology, systems and data projects.
• Proven ability to manage multidisciplinary teams and stakeholder expectations.
• Strong knowledge of delivery frameworks, change management and governance.

Responsibilities

• Lead delivery of a portfolio of complex digital, data and technology projects to agreed timescales, budgets and quality.
• Establish and improve delivery frameworks, governance, risk management and reporting.
• Develop and coach delivery teams to create a high-performing culture.

Skills

Delivery leadership

Stakeholder management

Change management

Team leadership

Communication

Job description

About the role

At West Northamptonshire Council, we're committed to creating modern, efficient and customer-focused services that make a real difference to our residents and communities. As a Change Delivery Manager, you'll play a key role in leading the delivery of complex technical programmes and projects across our Digital, Technology & Innovation service, helping to drive transformation and innovation across the organisation.

This is an exciting opportunity for an experienced delivery professional looking to influence how technology-enabled change is delivered across the Council and our partner organisations. Working within our Digital, Data & Technology leadership team, you'll help shape delivery approaches, strengthen capability and ensure projects consistently deliver value, quality and measurable outcomes.

Whether you're already leading complex programmes or looking to take the next step in your career, you'll have the opportunity to make a significant impact while working on projects that support organisational transformation and improve services for residents across West

What will you be doing?

You'll lead the delivery of a portfolio of complex digital, data and technology projects, ensuring outcomes are delivered to agreed timescales, budgets and quality standards. Working closely with senior stakeholders, project teams and partner organisations, you'll establish and improve delivery frameworks, oversee project performance and ensure robust governance, risk management and reporting processes are in place.

A key part of the role will involve leading and developing a team of delivery specialists, project professionals and technical teams, creating a high-performing delivery culture focused on continuous improvement. You'll champion effective delivery practices, support organisational change and help ensure technology projects successfully transition into operational services that deliver lasting value.

You'll also act as a trusted adviser to senior leaders, helping to prioritise work, manage competing demands and identify opportunities for innovation, efficiency and service improvement. Through strong leadership and collaboration, you'll help shape the future of digital delivery across West Northamptonshire Council.

About you

You're an experienced programme or delivery leader with a strong track record of successfully delivering complex technology, systems and data projects. You have experience leading multidisciplinary teams and are comfortable operating within large, complex environments where stakeholder management, prioritisation and strategic thinking are critical.

You bring excellent communication, influencing and leadership skills, with the ability to build trust and credibility at all levels of an organisation. You're confident managing competing priorities, navigating complexity and driving teams towards successful outcomes while maintaining a strong focus on quality, value for money and customer experience.

You'll have a strong understanding of project delivery frameworks, service improvement and change management methodologies, together with a passion for continuous improvement and innovation. Most importantly, you'll share our THRIVE values and our ambition to deliver exceptional services through technology, transformation and collaboration

Our benefits

You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council.

About us

At West Northants Council, it's about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

Our vision is 'to make West Northants a great place to live, work, visit and thrive'. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.

We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner

The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us.

If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email [e-mail] for support.

Please note we reserve the right to close the advert early if we receive a high volume of suitable applications, so we recommend applying as soon as possible to avoid disappointment.

West Northants Council, where careers thrive.