Network Engineer

GMCA; Greater Manchester; Hybrid; GBP 39,000 - 43,000; Full time

Job summary

GMCA seeks an experienced Networks Engineer to join its Digital Team and help deliver and support the network infrastructure that underpins critical services across the organisation.

You will be responsible for supporting the design, implementation, maintenance, and continual improvement of secure, resilient, and high-performing network services, enabling effective delivery of digital services across GMCA.

Qualifications

• Educated to degree level in a relevant area or equivalent.
• Relevant professional qualification and CPD evidence.
• ITIL Intermediate certification relevant to the area.
• Experience across a range of solutions in the Local Government arena.
• Experience managing complex projects from inception to completion.
• Ability to analyse information and communicate with stakeholders.
• Knowledge of project management principles.
• Experience delivering a major upgrade affecting many users.

Responsibilities

• Support design, implementation, maintenance, and improvement of network services.
• Collaborate with suppliers, contractors and external agencies on network solutions.
• Support network projects and contribute to project outcomes.
• Monitor performance, availability and security of network infrastructure.
• Assist with incident resolution, service requests and security alerts.
• Contribute to documentation and knowledge bases.
• Support testing of Disaster Recovery and Business Continuity for networks.
• Mentor and transfer knowledge across teams and stakeholders.

Skills

Degree level

Professional qualification

CPD evidence

ITIL Intermediate

Local Government IT

Project management

Stakeholder communication

Analytical skills

Education

Degree level education

Tools

Project management methods

Job description

Network Engineer

Permanent

£39,152 - £42,839 - (Subject to job evaluation)

The Role

Greater Manchester Combined Authority (GMCA) is seeking an experienced Networks Engineer to join its Digital Team and help deliver and support the network infrastructure that underpins critical services across the organisation.

You will be responsible for supporting the design, implementation, maintenance, and continual improvement of secure, resilient, and high-performing network services. Working with colleagues, partners, and suppliers, you will assist in delivering network solutions that support organisational priorities, ensure service availability, and enable the effective delivery of digital services across GMCA.

You will be joining an award-winning digital service that is enabling the organisation to be one of the leading Combined Authorities in the country and supporting the reform of public services across Greater Manchester in line with the Greater Manchester Strategy.

The role holder will:

• Support the delivery of high-quality network and communications services by applying specialist technical skills within the primary area of focus.
• Support the implementation of network infrastructure solutions, contributing technical expertise to ensure solutions meet organisational requirements.
• Liaises with suppliers, contractors, service providers and other external agencies to support the implementation, maintenance and improvement of network and communications infrastructure.
• Support network and infrastructure projects by providing technical input, assisting with delivery activities and contributing to project outcomes.
• Support the performance, availability and security of network infrastructure through proactive monitoring, maintenance and technical troubleshooting.
• Support the resolution of incidents, service requests and security alerts, applying specialist technical knowledge in accordance with service level agreements and organisational risk requirements.
• Assist in the maintenance, configuration and optimisation of network infrastructure, ensuring services remain secure, resilient and fit for purpose.
• Support the creation and maintenance of systems documentation by contributing detailed technical content to knowledgebases, technical procedures and support documentation.
• Assist with the testing and validation of Disaster Recovery and Business Continuity arrangements relating to network and communications infrastructure.
• Support knowledge transfer and technical mentoring across first, second and third-line support teams.
• Support the engagement with internal stakeholders, partners and external organisations to identify technical requirements and provide specialist technical advice to both technical and non-technical users.
• Support the implementation and maintenance of network security controls, contributing to the protection of organisational data, systems and services.
• Contributes to the evaluation of new and emerging technologies and assists in identifying opportunities for service improvement and operational efficiencies.
• Support the Senior Networks Engineer and wider Digital Services management team in delivering team objectives and operational requirements, including coordinating activities, sharing technical knowledge and contributing to the effective delivery of services within direct and matrix-managed teams.

About you:

• Educated to degree level in relevant area or equivalent
• Relevant professional qualification, membership of a relevant professional body.
• Evidence of continuous professional development
• ITIL Intermediate - Capability or Lifecycle Certificate relevant to the area of expertise
• Technical experience across a range of solutions and platforms in the Local Government arena.
• Working knowledge of project management methodologies and an ability to apply these in practice, and experience of successfully managing complex projects from inception to completion.
• Experience of analysing and interpreting complex information and communicating it appropriately to a range of stakeholders.
• Knowledge of project management principles
• Demonstrable experience of successful project management of a new technology system or a major upgrade of a corporate system impacting on a wide number of users across the Service

About us:

As an employer, the Greater Manchester Combined Authority (GMCA) is made up of a number of key Greater Manchester strategic functions and service providers including; Greater Manchester Fire and Rescue Service (GMFRS); Waste and Resources; Environment; Work and Skills; Research; Public Sector Reform; Police, Crime and Criminal Justice; Homelessness; the Greater Manchester Ageing Hub and the Commissioning Hub.

We value the diversity of our employees, and aim to recruit a workforce which reflects our diverse communities across Greater Manchester. We encourage applications from all suitably qualified individuals, irrespective of people's age, disability, Trans status and Non-binary identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

Mandatory Information:

Privacy Notice

Employees on the redeployment register will be given priority for any vacancies in the first instance. If employees are identified as a match from the register then the vacancy may be withdrawn or put on hold pending an outcome.

For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licensed sponsor.

Hybrid working

This role is part of GMCA's hybrid working scheme. As part of our commitment to 'Build Back Fairer' in Greater Manchester following the Covid-19 pandemic, we have evolved our management methods by trusting and empowering staff to deliver their work in the best way that suits the business and their individual needs, and supports health and wellbeing. Our hybrid working policy sets out a flexible approach, combining attendance at our [Manchester city centre office / Fire and Rescue service HQ in Swinton / other location] with remote working, typically from home; the location of work is primarily dictated by the needs of the business: 'Do what is right for you and the business on that day'. If appointed to the role you will work with your manager to agree and regularly review the best working pattern for you, your team and your work.