Network Engineer

OCC Group; Birmingham; Remote; GBP 42,000 - 65,000; Full time

Job summary

OCC Group is seeking a skilled Network Engineer (L3) for a remote role with occasional travel to customer sites. You will act as a key escalation point for networking and security incidents, troubleshoot complex issues, monitor performance, and support upgrades and migrations across enterprise environments.

Join a busy, client-facing team and work on modern networking, cloud, and security environments while maintaining a 24/7 on-call rota.

Qualifications

• MSP background with networking and security experience.
• Strong firewall experience; FortiGate preferred but other brands considered.
• Remote role with occasional travel to customer sites.
• Willing to participate in a 24/7 on-call rota.
• Experience with modern networking, cloud, and security environments.

Responsibilities

• Act as escalation point for networking and security incidents.
• Troubleshoot complex technical issues and monitor network performance.
• Support upgrades and migrations and contribute to implementation projects.
• Collaborate with engineering, cloud, and security teams.
• Provide day-to-day guidance to customers across enterprise environments.

Skills

Troubleshooting

Ownership

MSP experience

Security awareness

Proactive mindset

On-call readiness

Tools

Zscaler

ZIA

ZPA

Cisco

Aruba

Meraki

Palo Alto

Fortinet

WAN

LAN

Security

Job description

Network Engineer (L3) - Remote

(Zscaler, ZIA, ZPA, Cisco, Aruba, Meraki, Palo Alto, Fortinet, WAN, LAN, Security)

We're working with an award-winning MSP that delivers specialist networking, security, and cloud solutions to enterprise and public sector customers across the UK. Due to continued growth, they're looking to add a talented Service Desk Engineer (L3) to their expanding technical team.

In this role, you'll act as a key escalation point for networking and security-related incidents, supporting customers across a range of enterprise environments. You'll be involved in troubleshooting complex technical issues, monitoring network performance, supporting upgrades and migrations, and contributing to implementation projects.

Working closely with engineering, cloud, and security teams, you'll gain exposure to a broad range of technologies while continuing to develop your technical expertise.

What makes this opportunity stand out?

• Join a business that continues to grow and invest in its people.
• Clear opportunities for progression and long-term career development.
• Ongoing training and support to achieve industry certifications, including technologies such as Zscaler.
• Exposure to modern networking, cloud, and security environments.
• Opportunity to work alongside highly skilled engineers and specialists.

What they're looking for

We're keen to speak with engineers from an MSP background who enjoy solving technical challenges, taking ownership of issues, and continuously developing their skills. This role would suit a proactive, self-motivated individual looking to broaden their expertise across networking and security technologies while progressing their career.

Our client is looking for someone with strong firewall experience. While they currently use FortiGate, they're open to considering candidates with experience across other firewall technologies.

This is a remote role, although occasional travel to customer sites will be required. You'll also participate in a 24/7 on-call rota alongside the wider engineering team.