NetSuite Administrator

Camwebdir; United Kingdom; Remote; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Annual profit-related bonus

Employer pension contribution

Private medical insurance

Life insurance

Enhanced parental leave

Flexible return-to-work support

Job summary

TTP is seeking a NetSuite Support Administrator to ensure the smooth operation of our ERP platform. You will provide NetSuite support to Finance, CRM, Project Leaders, Marketing, and senior leaders while collaborating with the Power BI team to deliver accurate data.

You will join a supportive IT team with growth opportunities, including training users, configuring workflows, and learning new tools across platforms such as Power BI and HubSpot.

Qualifications

• Experience supporting ERP platforms, preferably NetSuite.
• Knowledge of O2C, P2P, R2R, and CRM concepts is desirable.
• Willingness to learn and share knowledge within IT and business teams.

Responsibilities

• Administer NetSuite users, roles and permissions.
• Troubleshoot platform issues and coordinate upgrades/patches.
• Train users on NetSuite and create/update workflows/reports.
• Collaborate with Power BI and other tools for data insights.

Skills

Cross-functional collaboration

Data analysis

Learning mindset

Problem solving

Education

STEM degree or equivalent experience

Tools

NetSuite

Power BI

HubSpot

SuiteScript

Job description

About the role:

As a NetSuite Support Administrator at TTP, you'll play a vital part in ensuring the smooth running of TTP’s ERP platform. NetSuite is an integral piece of our ERP platform, meaning this role is vital to our company’s operations. Your main responsibility in this role will be to provide NetSuite support to multiple stakeholders, including Finance and Accounts, Business Development / CRM, Project Leaders, Marketing, and the Senior Leadership Team. Your collaboration with the Power BI team and provision of accurate data will be crucial. If you have a passion for experimentation, enjoy sharing your knowledge, and are eager to learn from your colleagues, you will thrive in this position. Rest assured that you will have the guidance and support of your colleagues within the IT Team whenever you need it. They will be there to assist you and provide necessary development as you navigate your responsibilities as a NetSuite Support Administrator.

Key Responsibilities:

Once you have settled in, you'll be supporting with:

• Administration of users, roles, and permissions.
• Troubleshooting bugs.
• Upgrading and patching the platform as required.

There will plenty of opportunities for you to progress and develop your skillset within the first year, including:

• Training users on NetSuite.
• Creating / Configuring / Updating workflows, SuiteScripts, saved searches and reports.
• Documenting existing business processes and recommending improvements.
• Learning to use new tools across various platforms, such as Power BI, Microsoft Planner, Power Automate, HubSpot.
• Creating / Managing cross functional system or team projects.

Requirements:

• To be successful in this role you will have the propensity to learn both the technical and the business support elements of this critical Programme Administration role. You will have experience of working in a business support function (e.g. IT, Accounts, Administration).
• You will demonstrate an understanding of the landscape around O2C (Order-to-Cash), P2P (Procure-to-Pay), R2R (Record-to-Report), Fixed Assets and CRM (Customer Relationship Management). If not, you will pick these concepts up quickly and be capable of adding value with speed and ease.
• Having NetSuite certifications (e.g., Suite Foundation, Suite Analytics, Administrator) is advantageous, but full training will be provided.
• Being aware of how a technology consultancy works, or familiarity with a fees-for-time / time-based professional services is advantageous.

  Having any of the following would be useful, but is not essential:

  • Experience in SuiteScript.
  • Experience with Celigo and HubSpot.
  • Degree in a STEM subject, or equivalent work experience.
  • Use of generative AI to investigate problems and curate effective solutions.

Benefits:

TTP operates from an award-winning campus in green surroundings in Melbourn, just south of Cambridge.

We offer a generous benefits package including:

• Annual profit-related bonus
• Virtual shares that reward you with a stake in TTP Group's long-term success
• Employer pension contribution of 10% of salary
• Private medical insurance for employees and dependants
• Life insurance worth 6 x salary
• Enhanced parental leave and flexible return-to-work support
• Electric car leasing and cycle-to-work schemes
• Interest-free season ticket loan
• Local sports facilities and theatre discounts and memberships