NetSuite Administrator

TTP plc

Cambridge

On-site

GBP 40,000 - 55,000

Full time

11 days ago

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Benefits offered by this job

Profit bonus

Virtual shares

Pension 10%

Private medical

Job summary

TTP plc in Melbourn near Cambridge is seeking a NetSuite Support Administrator to ensure smooth ERP operations. You will support Finance, CRM, Projects and Leadership, and collaborate with the Power BI team to provide accurate data.

The role includes user and permission management, bug troubleshooting, platform upgrades, and training colleagues on NetSuite. Experience in a business support function and familiarity with O2C/P2P/R2R will help you succeed.

Qualifications

Experience in a business support function (e.g. IT, Accounts, Administration).
Understanding of O2C, P2P, R2R, Fixed Assets and CRM concepts.
NetSuite certifications are advantageous but not required; training provided.
Familiarity with how a technology consultancy operates and time-based services.

Responsibilities

Administration of NetSuite users, roles and permissions.
Troubleshooting bugs and applying upgrades/patches.
Training users on NetSuite functionalities.
Creating/updating workflows, SuiteScripts, saved searches and reports.
Documenting business processes and recommending improvements.
Learning to use tools like Power BI, Planner, Power Automate, HubSpot.
Managing cross-functional system or team projects.

Skills

Learn fast

Business support experience

ERP knowledge

CRM knowledge

Power BI familiarity

Education

STEM degree or equivalent

Tools

NetSuite

SuiteScript

Celigo

HubSpot

Power BI

Job description

Company Description

TTP is an employee-owned technology and product development consultancy, with a 40-year track record of partnering with ambitious clients to solve complex challenges and bring innovative, commercially successful solutions to market.

We invent, design, and manufacture impactful products and technologies across a wide range of industries - including healthcare, life science, energy, and communications - and at the intersection of engineering, physical science, and biology. Our working culture encourages entrepreneurship, shared ideas and technical collaboration, while providing you with the freedom to do your best work.

Job Description

About the role: As a NetSuite Support Administrator at TTP, you'll play a vital part in ensuring the smooth running of TTP's ERP platform. NetSuite is an integral piece of our ERP platform, meaning this role is vital to our company's operations. Your main responsibility in this role will be to provide NetSuite support to multiple stakeholders, including Finance and Accounts, Business Development / CRM, Project Leaders, Marketing, and the Senior Leadership Team. Your collaboration with the Power BI team and provision of accurate data will be crucial. If you have a passion for experimentation, enjoy sharing your knowledge, and are eager to learn from your colleagues, you will thrive in this position. Rest assured that you will have the guidance and support of your colleagues within the IT Team whenever you need it. They will be there to assist you and provide necessary development as you navigate your responsibilities as a NetSuite Support Administrator.

Key Responsibilities

Administration of users, roles, and permissions.
Troubleshooting bugs.
Upgrading and patching the platform as required.

Once you have settled in, you'll be supporting with:

Training users on NetSuite.
Creating / Configuring / Updating workflows, SuiteScripts, saved searches and reports.
Documenting existing business processes and recommending improvements.
Learning to use new tools across various platforms, such as Power BI, Microsoft Planner, Power Automate, HubSpot.
Creating / Managing cross functional system or team projects.

There will plenty of opportunities for you to progress and develop your skillset within the first year, including:

Training users on NetSuite.
Creating / Configuring / Updating workflows, SuiteScripts, saved searches and reports.
Documenting existing business processes and recommending improvements.
Learning to use new tools across various platforms, such as Power BI, Microsoft Planner, Power Automate, HubSpot.
Creating / Managing cross functional system or team projects.

Qualifications

Requirements:

To be successful in this role you will have the propensity to learn both the technical and the business support elements of this critical Programme Administration role. You will have experience of working in a business support function (e.g. IT, Accounts, Administration).
You will demonstrate an understanding of the landscape around O2C (Order-to-Cash), P2P (Procure-to-Pay), R2R (Record-to-Report), Fixed Assets and CRM (Customer Relationship Management). If not, you will pick these concepts up quickly and be capable of adding value with speed and ease.
Having NetSuite certifications (e.g., Suite Foundation, Suite Analytics, Administrator) is advantageous, but full training will be provided.
Being aware of how a technology consultancy works, or familiarity with a fees-for-time / time-based professional services is advantageous.

Having any of the following would be useful, but is not essential: