Senior Medical Secretary

Betsi Cadwaladr University Health Board; Wrexham; On-site; GBP 21,000 - 26,000; Full time

Job summary

BCUHB in North Wales is seeking a motivated administrator to join the Cardiology Services within the Medical Directorate on a fixed-term secondment for 12 months. The post requires supervision of the admin team and effective support to the line manager.

The role demands excellent written and verbal communication, discretion, and the ability to manage urgent and routine correspondence. Welsh language skills are desirable and applicants fluent in Welsh or English are welcome.

Qualifications

• Essential criteria: coordinating administration activities.
• Essential criteria: experience as a medical secretary.
• Essential criteria: ability to organise workload and people.

Responsibilities

• Provide guidance, supervision and direction to the admin team to oversee smooth running of the department.
• Support the line manager and work independently or as part of a team with discretion and initiative.
• Maintain patient confidentiality and deliver high standards of customer care.

Skills

Excellent communication skills

Advanced typing skills

Will work unsupervised

Excellent organisational skills

Will prioritise own workload

Minute taking experience

Education

NVQ Business administration L4 or equivalent

RSA / OCR level 3 typing

ECDL or equivalent

Tools

Microsoft Office

Job description

Job Overview

This post is fixed term/secondment for 12 months due to maternity cover

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

We are seeking an enthusiastic, motivated, and experienced individual to join our Cardiology Services team, providing comprehensive administrative and secretarial support within the Medical Directorate.

Main duties of the job

The post holder will be responsible for the guidance, supervision and direction of the admin team dealing with appropriate day to day issues to oversee the smooth running of the department and providing support to the line manager.

The post-holder must also have the ability to work both independently and as part of a team, using discretion, judgement and initiative. Excellent written and verbal communication skills are essential, together with a keen eye for detail, with the ability to process and generate urgent and routine correspondence.

The Candidates must be able to maintain patient confidentiality, and ensure a high standard of customer care at all times. It is essential that the successful candidate has a flexible approach to work, to meet the demands of the service.

The ability to speak Welsh is desirable for this post, Welsh and/or English speakers are equally welcome to apply.

Applicants who do not currently hold the essential qualifications but can demonstrate relevant experience and a commitment to undertake appropriate training and development to achieve the required standards will be considered. Where applicable, appointments may be made under Annex 21 arrangements in accordance with NHS Terms and Conditions.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents.

Person specification

Qualifications

Essential criteria

• NVQ Business administration L4 or equivalent experience Or City & Guilds (AMSPAR) Level 3Diploma in Medical administration or equivalent medical secretary experience
• RSA /OCR level 3 or equivalent experience or qualification in typing
• ECDL or equivalent experience

Desirable criteria

• Management qualification or working towards
• NVQ 3 Customer Service

Experience

Essential criteria

• Experience of coordinating administration activities.
• Experience of working as a medical secretary
• Experience of organising workload and people

Desirable criteria

• Previous NHS Experience

Skills

Essential criteria

• Excellent communication skills
• Advanced typing skills
• Will work unsupervised
• Excellent organisational skills
• Will prioritise own workload
• Minute taking experience

Knowledge

Essential Criteria

• Evidence of Continual Personal development
• Knowledge and ability to use Microsoft office applications

Desirable criteria

• ESR Self Service (or equivalent experience using it)
• Knowledge of Referral To Treatment process (RTT)

Personal Qualities

Essential Criteria

• Good team working ethic
• Enthusiasm and commitment
• Proactive and positive attitude
• Be innovative to meet the challenges of a changing organisation
• Customer focused approach

Other

Essential criteria

• If required be able to travel between sites if relevant to the demands of the post

Desirable criteria

• Welsh speaker