Neighbourhood Health Project support/ Administrator

Yorkshire Health Partners Ltd; Brough; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A healthcare provider is looking for a proactive Neighbourhood Health Project support Administrator in Brough, Scotland. You will provide vital administrative support for the Neighbourhood Health Programme. The ideal candidate will have excellent attention to detail, experience in a busy administrative role, and strong IT skills, particularly in Microsoft Office. The role offers a hybrid working model, combining office and home work. Join us in delivering high-quality healthcare services to the community.

Benefits

Flexible working conditions

Opportunity for professional development

Qualifications

• Previous administrative experience in a busy environment.
• Ability to manage workload autonomously within agreed procedures.
• Understanding of data protection and confidentiality.

Responsibilities

• Provide high-quality administrative support to the team.
• Coordinate diary management and meeting organization.
• Liaise with colleagues and departments as required.

Skills

Excellent attention to detail

Strong IT skills

Diary management

Communication skills

Education

2 GCSEs/O levels in English and Maths

NVQ2 or equivalent experiential learning

Tools

Microsoft Office

Clinical systems

Job description

Neighbourhood Health Project support/ Administrator

Neighbourhood HealthProject support/ AdministratorHours: 18.75 hours per weekPay: £15.15 per hourContract: 12-month fixed-termLocation: Hybrid, base at South Cave with home working

We are looking for a well-organised and proactive project support administrator to support the Neighbourhood Health Programme team. Reporting to the Neighbourhood Health Programme Coach, you will provide high-quality administrative support to enable the effective delivery of neighbourhood health priorities and partnership working.

Main duties of the job

The Role You will provide day-to-day administrative support across the Neighbourhood Health Partnerships team, including diary management, meeting coordination, data input, and general team administration. Working both independently and as part of the wider team, you will help maintain effective administrative systems, liaise with colleagues and departments as required, and support business case processes where needed.

About You You will have previous administrative experience, excellent attention to detail, and strong IT skills, including confidence using Microsoft Office applications. You will be able to manage your own workload, work autonomously within agreed procedures, and communicate clearly and professionally with colleagues and service users. A flexible approach and willingness to travel locally or regionally for meetings is required.

About us

About us..

Yorkshire Health Partners LTD (YHP) is an at scale provider and GP federation, collaborating with 23 GP practices spanning eight Primary Care Networks in the East Riding and Hull Place to support primary care across the Humber and North Yorkshire Integrated Care System.

YHP is entering an exciting phase of its development, we are an agile provider whose ability to deliver quality services has always been a key strength we are looking for a talented leader to support the delivery of our ambitious strategy for growth.

Our vision is to remain a primary care centred organisation that works collaboratively with our partners across all sectors to ensure the delivery of high quality, innovative and responsive services for our population. We will achieve this by working together to harness the collective voice of primary care to lead innovation, quality improvement and integration by supporting a population health approach through People, Patients and Partners.

If you want to work for an organisation that brings creative and compassionate thinking delivering agile solutions to improve peoples lives, then YHP is the place for you.

Job responsibilities

Job Purpose

The postholder will support the Neighbourhood Health Programme team with a range of administrative tasks.

Job Summary

Reporting directly to the YHP Neighbourhood Health Programme Coach you will provide administrative services using computerised and manual systems across a range of tasks, including but not limited to

Diary Management and Meeting Organisation.

To provide a high level of administrative support to the Neighbourhood Health Partnerships a Team and contribute to planning and development as a member of the team.

To work autonomously and develop administration support systems.

To co-ordinate, update and provide all round admin support for the team.

To support business case processes as required

To liaise with other colleagues and departments as appropriate

Key Areas of Responsibility

Inputs and processes data, completing routine administrative tasks in accordance with procedures.

Provides information to manager & colleagues - orally and electronically - as required and answers routine queries from staff and service users.

Knowledge of filing systems and routine work procedures and basic use of the clinical computerised system.

Has knowledge to forward queries to the correct person in the right department.

Makes judgements concerning own work and priorities.

Incidental patient and service user contact.

Follows guidelines and may be required to comment on improvements and changes.

Careful use of office equipment.

Completes staff surveys.

Works within set routines, policies, and procedures.

Light physical effort as inputs at a keyboard for most of the day.

Normal care and attention required concentration required when inputting data, checking information and when answering queries from colleagues and service users.

Limited contact with distressed patients, service users and colleagues.

Little exposure to unpleasant working conditions. Uses keyboard continuously for a substantial proportion of the day.

Act on own initiative in prioritising and managing workload, in respect of clinical, managerial, and administrative areas, as necessary.

Maintain own personal and professional development as agreed at your annual review.

Advanced keyboard skills and knowledge and experience of a variety of Microsoft software.

• excellent attention to detail.
• travel to meetings locally and regionally as required.

Person Specification

Skills

• To deliver outcomes based on set targets
• Liaise with other colleagues to promote the success of YHP and its Partner organisations in primary care
• Work to perpetuate a culture that is transparent and open
• Confidence user of Word, Excel, and other Microsoft packages. Also, adept at quickly developing skills with other IT software
• Can sustain meticulous attention to detail.
• Delivers to deadlines even when working under pressure.

Values

• Working Together
• Respect and Compassion
• Engagement and Involvement
• Improvement and Development

Knowledge

• To have some knowledge of office procedures
• Understands the role of primary care in the community and has a sense of how colleagues working collaboratively can make a difference.
• Knowledge of social and health care matters.
• Is clear on the importance of data protection and confidentiality in a primary care service provision setting
• To be literate and numerate (2 GCSEs/O levels English and Maths)
• To be literate and numerate (3 or more GCSE/O levels & NVQ2 or equivalent experiential learning)
• Knowledge of clinical systems
• Knowledge of medical terminology

Behaviours

• Communicates with colleagues well to ensure the smooth delivery of services
• Proactively supports others to deliver team objectives
• Takes responsibility for actions and looks to enhance the service and its reputation in all activities undertaken
• Actively engages with building personal capacity and resilience

Experience

• Working well with others to deliver goals
• Being motivated to deliver excellent services to support Primary Care in our region
• Has previously worked in a customer facing role
• Has a strong sense of what customer care means and delivers this for both our internal and external colleagues.
• Secretarial experience, including audio typing
• Experience of undertaking detailed intensive work in a busy administrative environment.
• Is familiar with system one
• Has worked in a similar role in healthcare
• Has assisted in the provision of performance data

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.