NEC Housing Applications Analyst

Salt; Sulham; Hybrid; GBP 104,000 - 136,000; Full time

Job summary

Salt is seeking an experienced Interim Senior Housing Applications & Systems Support Analyst to maintain, support, and improve a local authority's housing applications estate. The role focuses on NEC Integrated Housing Management System and related applications, coordinating upgrades and acting as the principal liaison with Housing Services, Digital & Technology teams, and external suppliers.

You will provide hands-on application support, ensure data integrity, manage incidents and changes, and

Qualifications

• Strong experience supporting NEC Housing applications.
• Experience working with the NEC Integrated Housing Management System.
• Strong application support or systems support background.
• Knowledge of housing management processes within local government or social housing.
• Experience managing incidents, problems, changes and releases.
• Experience coordinating application testing, upgrades and deployments.
• Strong supplier and vendor management experience.
• Experience supporting data quality, reporting and information governance.
• Experience working across technical, operational and business teams.
• Strong stakeholder management and communication skills.
• Experience supporting business change and service improvement.
• Understanding of disaster recovery and business continuity.
• Ability to work independently and resolve complex application issues.

Responsibilities

• Provide hands-on application support for housing systems.
• Maintain system stability and data integrity across the housing applications estate.
• Coordinate upgrades, testing and deployments with external suppliers.
• Act as the main link between Housing Services, Digital & Technology teams and suppliers.

Skills

NEC Housing applications

NEC Integrated Housing Management

Application support

Housing management processes

Incident/change/release management

Testing/upgrades/deployments

Vendor management

Data quality & governance

Cross-functional collaboration

Disaster recovery & business Continuit

Independent problem solving

Job description

Interim Senior Housing Applications & Systems Support Analyst

Location: Berkshire, hybrid working with two days per week in the office

Rate: £650 per day

Contract: Temporary assignment, initially 3 to 12 months

Reporting to: Enterprise Applications Manager

Role Overview

We are seeking an experienced Senior Housing Applications and Systems Support Analyst to maintain, support and improve a local authority's housing applications estate.

The role will focus primarily on the NEC Integrated Housing Management System and associated housing applications. You will provide hands-on application support, maintain system stability and data integrity, coordinate upgrades and act as the main link between Housing Services, Digital and Technology teams and external suppliers.

Essential Experience

• Strong experience supporting NEC Housing applications.
• Experience working with the NEC Integrated Housing Management System.
• Strong application support or systems support background.
• Knowledge of housing management processes within local government or social housing.
• Experience managing incidents, problems, changes and releases.
• Experience coordinating application testing, upgrades and deployments.
• Strong supplier and vendor management experience.
• Experience supporting data quality, reporting and information governance.
• Experience working across technical, operational and business teams.
• Strong stakeholder management and communication skills.
• Experience supporting business change and service improvement.
• Understanding of disaster recovery and business continuity.
• Ability to work independently and resolve complex application issues.

*Rates depend on experience and client requirements