Nationwide Installations Coordinator

The People Pod; Farnworth; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Comprehensive training

Supportive team

Career development

Job summary

The People Pod in Bolton is seeking an Installation Coordinator to join a busy installations team. You will manage the installation diary, coordinate nationwide bookings and ensure customers, branch managers and the ordering department stay aligned on schedules.

This is a hands-on coordination role, not a sales position, requiring excellent communication and the ability to move multiple jobs forward in a fast-paced environment. Salary up to £36,400, full-time permanent role.

Qualifications

• Experience coordinating bookings, installations or field-based teams.
• Strong organisational and multi-tasking abilities.
• Confident telephone and email communication.
• Accurate data entry and record keeping.

Responsibilities

• Own the installation diary and coordinate bookings from order to installation.
• Coordinate window, door and conservatory installations nationwide.
• Schedule fitting teams and liaise with Branch Managers across the UK.
• Work with Ordering Department to ensure products/materials are available ahead of installation.
• Coordinate customers, branches and teams to agree suitable installation dates.
• Monitor upcoming installations and identify potential delays.
• Reschedule installations when plans change.
• Maintain accurate customer, order and installation information in systems.
• Handle customer and colleague inquiries via phone and email.
• Keep all parties updated throughout the process.
• Take ownership of queries and drive to resolution.
• Prioritise multiple jobs and deadlines in a busy environment.
• Support wider installations and operations team as needed.

Skills

Booking & diary management

Scheduling installers/teams

Customer service

Data entry

MS Office

Telephone communication

Tools

MS Office

Job description

The People Pod in Bolton is seeking an Installation Coordinator to join a busy installations team. You will manage the installation diary, coordinate nationwide bookings and ensure customers, branch managers and the ordering department stay aligned on schedules.

This is a hands-on coordination role, not a sales position, requiring excellent communication and the ability to move multiple jobs forward in a fast-paced environment. Salary up to £36,400, full-time permanent role.