National Sales Negotiator

Keyline Civils Specialist; Nottingham; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Attractive salary

Performance-based bonus

Save-as-you-earn & Buy-as-you-earn

Contributory pension

Exclusive colleague discounts (20% at

Wellbeing support

MyBenefits discounts

Job summary

Keyline Civils Specialist in Nottingham seeks a National Sales Negotiator to handle customer orders and enquiries by phone and email, building strong relationships and cross-selling relevant products. You will manage deliveries and resolve invoice queries to ensure orders are fulfilled accurately and on time.

The role is based in a busy sales office with training provided, offering career progression and a supportive team culture along with strong benefits.

Qualifications

• Experience in customer-facing sales or order processing.
• Strong communication and relationship-building abilities.
• Good numeracy and ability to link-sell related products.

Responsibilities

• Handle customer orders and enquiries by phone and email.
• Book supplier deliveries and manage order timelines.
• Resolve invoice queries and ensure orders are delivered on time and in full.
• Link-sell complementary products to customers.

Skills

Customer service

Communication

Organised

Numerical skills

Sales skills

Job description

Who We Are

A busy and fast paced business with great benefits, and plenty of opportunities for career progression – join Keyline as a National Sales Negotiator and share our success and good times with a hard-working, friendly bunch of people.

Keyline is the UK’s leading supplier of civils, drainage and heavy building materials solutions, with a nationwide network of branches; and our aim is to be the best for product knowledge, availability and customer service. We’re committed to finding better ways to support our industry by working smarter, more collaboratively, and sustainably. By designing bespoke, value-focused solutions and building trusted partnerships, we help projects run smoothly, anticipating obstacles before they arise. Our approach drives innovation, adds value, and by working together, helps pave the way for a more sustainable future.

What You’ll Be Doing

As a National Sales Negotiator you will be handling customer orders and enquiries by phone and email on a daily basis whether that be from new or existing customers. Most of our customers are regulars, so you will build up friendly relationships by giving great customer service and asking the right questions to link sell other products that they might need for their projects. You’ll hold a key role in the team ensuring supplier deliveries are booked onto the system and customer invoice queries are dealt with efficiently making sure customer orders are delivered on time and in full. You will be working in a busy sales office environment, but there is no cold calling involved.

What’s in it for You?

We offer the chance to work alongside knowledgeable colleagues, advance your career, and make a significant impact on the industry. By helping our customers tackle challenges and reduce their environmental impact, you’ll be part of something meaningful. Plus, we offer great training, opportunities for career growth, and a supportive, team-focused environment where success is celebrated!

We offer:

• Attractive annual salary
• Performance-based bonus that rewards your hard work
• Save-as-you-earn & Buy-as-you-earn schemes for smart financial growth
• Generous contributory pension scheme to secure your future
• Exclusive colleague discounts across a variety of Group businesses, including 20% off at Toolstation
• Wellbeing support to keep you feeling your best
• MyBenefits discounts at top retailers, restaurants, and more!

Working hours

Full-time

Who You Are

This is a great opportunity for someone looking to develop your career in sales as you will be provided with all the training you need to complete this role as well as product training. What we are looking for is someone who is self motivated, enthusiastic, organised, has good numerical skills and is happy to communicate with customers. Ideally we are seeking someone with merchanting background & experience in the Civils market.

We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed.