Sales Negotiator

Keyline Civils Specialist; Inverness; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Training provided

Bonus potential

Pension scheme

Group discounts

Sociable hours

Health & Wellbeing support

ShareSave

Job summary

Keyline is seeking a proactive Branch Sales Negotiator in Inverness to handle customer orders and inquiries via phone and email, while building strong relationships with regular customers. This fast-paced role emphasizes accuracy, timely deliveries, and staff collaboration within a safety-focused team.

You will receive full product training and ongoing development opportunities as part of a supportive Travis Perkins Group environment.

Qualifications

• Excellent communication and customer service skills.
• Ability to manage multiple tasks with sharp attention to detail.
• Motivated with a can-do attitude and goal orientation.
• Numerical skills for quoting and processing orders.

Responsibilities

• Build friendly relationships with regular customers and link-sell relevant products.
• Handle customer enquiries by phone and email with speed and accuracy.
• Ensure orders are delivered on time and in full; manage invoicing queries.
• Champion safety culture in all tasks and environments.

Skills

Relationship building

Order processing

Operations support

Safety culture

Job description

We are Keyline.

Keyline is the UK’s number one supplier of civils, drainage, and heavy building materials solutions, with a nationwide network of branches. Our aim is to be “Best in Town” for product knowledge, availability, and customer service. We’re proudly part of the Travis Perkins Group, which has been recognised as one of Britain’s Top Employers since 2010.

What’s it like to be a Keyline Branch Sales Negotiator?

In this branch-based role, you’ll be a vital part of a hard-working, friendly team. You’ll be handling customer orders and enquiries by phone and email on a daily basis, whether from new or existing customers. It’s a fast-paced environment where building relationships is at the heart of everything we do—and there is no cold calling involved.

• Relationship Expert: Most of our customers are regulars. You’ll build friendly relationships by giving great customer service and asking the right questions to link-sell other products they might need for their projects.
• Order Champion: You’ll handle enquiries with speed and accuracy, ensuring customer orders are delivered on time and in full.
• Operational Support: You’ll hold a key role in the team, ensuring supplier deliveries are booked onto the system and customer invoice queries are dealt with efficiently.
• Safety First: You’ll champion our non-negotiable safety culture across every element of the role. Safety first, always.

Do you have what it takes?

This is a great opportunity for someone looking to develop their career in sales. We will provide all the training you need to complete the role, as well as full product training.

• You’re Self-Motivated: You have an enthusiastic, "can-do" attitude and a passion for hitting goals.
• You’re a Communicator: You’re happy to communicate with customers and build long-term professional rapport.
• You’re Organised: You can manage multiple tasks at once while maintaining sharp attention to detail.
• You’re Numerically Minded: You have good numerical skills, essential for quoting and processing orders accurately.
• You’re Eager to Learn: If you aim to be the best you can be, we want to hear from you.

What’s in it for you?

• Make your job a journey – Huge opportunities for career growth and development programmes across the Travis Perkins Group.
• Competitive salary – With bonus earning potential! We achieve together, so we earn together too.
• Enhanced pension scheme – Prepare for your future with matched contributions up to 10% (Conditions apply).
• Group-wide discounts – 20% off at Toolstation, Travis Perkins, and wider savings across the group.
• Sociable hours – Protect your “me time” with sociable daytime hours and no late nights.
• Fit for success – Health & Wellbeing support, including DigiCare, Cycle to Work, and our Wellbeing Centre.
• ShareSave – Own a piece of our success by investing in our group shares.

What about our culture?

Every day, we work together, giving our best to be the best. We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome, and confident to be their authentic selves.

You be you, it makes us, us.

We reserve the right to cancel or close this vacancy without notice or reason, and prior to the expiry date.