Branch Sales Co-ordinator

Travis Perkins Trading Company Limited; Gloucester; On-site; GBP 18,000 - 24,000; Full time

Job summary

Travis Perkins Trading Company Limited in Gloucester is seeking a capable counter assistant to serve customers on the trade counter, help them find the right products and ensure satisfaction across every visit.

You will follow company procedures for paperwork for account customers and handle cash sales for non-account customers, while merchandising the shop area and upholding our high standards in customer service.

Qualifications

• Interpersonal skills and ability to learn quickly
• Accuracy and pace in retail tasks
• Ability to follow procedures for paperwork and cash handling

Responsibilities

• Serve customers on the trade counter and ensure satisfaction
• Ask the right questions to recommend products
• Follow procedures for account paperwork and cash sales
• Merchandise the shop area and maintain high standards

Skills

Interpersonal skills

Fast learner

Accuracy under pace

Education

Good communication or customer service experience

Job description

Serving our customers on the trade counter, you will ensure that the customer is fully satisfied with the products they receive. By asking the right questions, you will ensure the customer has the right products for their requirements. You will be able to follow company procedures with regards to completing paperwork for our account customers and handling cash sales for our non account customers. You will also be responsible for merchandising our shop area and maintaining our excellent standards.

What we are looking for

When it comes to your existing skills and experience, personality is the first thing we look for. You will be given all the training and support needed to gain the technical skills. You will need to have great interpersonal skills, be quick to learn and used to working accurately at pace.

Keyline is the UK's number one supplier of civils, heavy building materials and drainage solutions, with a nationwide network of branches; and our aim is to be "Best in Town" for product knowledge, availability and customer service. We're part of the Travis Perkins Group that's been recognised as one of Britain's Top Employers since 2010. If you aim to be the best you can be, then we'd like to hear from you.

We're driving to become a truly inclusive employer

We want everyone to be at their best and it's our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves.

You be you, it makes us, us.