National Partnerships Leader — Sustainable Waste Solutions

Veolia; Cannock; Remote; GBP 42,000 - 56,000; Full time

Benefits offered by this job

25 days annual leave

Company pension

Financial wellbeing support

Retailer discounts

Health and wellbeing resources

Volunteer day

Training & development

Job summary

Veolia is seeking a National Partnership Executive to manage and develop key customer relationships across the UK, while driving operational compliance, continuous improvement, and resource efficiency projects within the waste management sector. The role involves auditing processes, resolving operational issues, supporting customer reviews, and delivering performance improvements.

Ideal candidates will have account management experience in commercial waste, strong communication and project

Qualifications

• Strong presentation, interpersonal & communication skills.
• Process Improvement / Project Management experience (as lead or participant).
• Willingness to be coached and supported to develop knowledge quickly.

Responsibilities

• Drive full compliance with agreed processes through a coaching and audit program at all locations, including customer premises and outlets, customer supply-chain and network locations, and subcontractors.
• Resolve operational issues arising from non-compliance with agreed procedures and coordinate corrective actions.
• Provide timely and detailed reports on activities and contribute to continuous improvement and innovation ideas/projects.
• Manage annual Christmas service and other seasonal/peak trading schedules.
• Attend customer business reviews and support service reviews to ensure operational efficiency.

Skills

Presentation skills

Interpersonal communication

Project management

Process improvement

Coaching mindset

Tools

Salesforce CRM

Google Workspace

Job description

Veolia is seeking a National Partnership Executive to manage and develop key customer relationships across the UK, while driving operational compliance, continuous improvement, and resource efficiency projects within the waste management sector. The role involves auditing processes, resolving operational issues, supporting customer reviews, and delivering performance improvements.

Ideal candidates will have account management experience in commercial waste, strong communication and project