Cleaning Contract Manager

Churchill Services; Leeds; On-site; GBP 32,000 - 34,000; Full time

Benefits offered by this job

33 days holiday including bank

Company sick pay

Maternity & paternity leave support

Life assurance

GP access 24/7 and wellbeing support

Volunteering days

Exclusive discounts

Training & development programs

Diversity & inclusion initiatives

Employee ownership

Job summary

Churchill Services is seeking an experienced Cleaning Contract Manager to oversee a growing portfolio across Yorkshire and the Humber. You will take full ownership of a multi-site housing contract, leading all aspects of service delivery and driving consistently high standards.

This hands-on role includes direct line management of 50 cleaning operatives, requiring energy, visibility and drive to advance the contracts forward. You will maintain client relationships and deliver quality service.

Qualifications

• Experience in managing multi-site cleaning contracts.
• Experience leading large teams (50 operatives) and delivering service standards.
• Understanding of Health & Safety procedures in the cleaning industry.

Responsibilities

• Maintain strong client relationships with high satisfaction levels.
• Ensure quality-of-service delivery across Yorkshire and the Humber.
• Recruit, coach and manage local service teams; oversee 50 staff.
• Lead ad-hoc projects, reports, and audits to support Operations Manager.
• Ensure adherence to Health & Safety procedures and legislation.
• Identify opportunities for cost savings and contract growth.

Skills

People management

Leadership

Forecasting & budgeting

Health & safety

Timelines & prioritisation

Commercial awareness

IT literacy

Job description

Location: Sites based across Yorkshire
Hours: 40 hours per week
Salary: £32,000 - £34,000 per annum + car or car allowance.

We're looking for an experienced Cleaning Contract Manager to oversee our growing portfolio across Yorkshire and the Humber. You'll take full ownership of a multi site housing contract, leading all aspects of service delivery and driving consistently high standards.

This is a hands on role with direct line management responsibility for a team of 50 cleaning operatives, requiring energy, visibility and the drive to move the contracts forward.

As a Cleaning Contract Manager, you will be:

• Maintaining strong client relationships with high levels of satisfaction
• Providing and maintaining the quality-of-service delivery
• Managing, recruiting, and coaching local service teams
• Carrying out ad-hoc and regular activities such as projects, reports, and audits as required by and to support the Operations Manager.
• Be responsible for ensuring Health & Safety procedures and legislation are adhered to
• Looking for opportunities for continuous improvement, cost savings, and account growth.

As a Cleaning Contract Manager, you will have:

• Excellent interpersonal communication and people management skills
• Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
• Experience with financial forecasting, budgeting, and analysis
• Working knowledge of Health and Safety systems in the cleaning industry
• Ability to work to tight timescales
• Strong commercial awareness, financial management, and IT literacy

What's in it for you?

We believe in rewarding talent and creating a workplace where everyone feels valued. Here's what you'll get:

• Employee Ownership - You are part of our success!
• 33 days holiday (including bank holidays)
• Company sick pay
• Maternity and paternity leave support
• Life assurance cover
• 24/7 GP access, plus mental health, wellness, financial, and legal support
• Two paid volunteering days per year - Give back to a cause that matters to you
• Exclusive perks and discounts - More than 250 deals available
• Ongoing training and development - From apprenticeships to leadership programs
• Wellbeing, Diversity & Inclusion - Our Mosaic Committee and Mental Health First Aiders are leading the way
• Recognition and rewards - Celebrating our shining stars all year round

Our commitment to Diversity, Equity and Inclusion

Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We're committed to ensuring that all candidates are treated fairly, and with respect and dignity.

Reasonable adjustments

Please let us know if there are any adjustments we can make to support you during our recruitment process. We're happy to help..

Please note: A basic DBS check is required for this role