National Facilities Manager: Strategy & Ops Leadership

Candidate Source; Birmingham; On-site; GBP 48,000 - 64,000; Full time

Benefits offered by this job

Car allowance £4k

Excellent benefits package

Career development opportunities

Job summary

Candidate Source seeks a UK Facilities Manager to lead operations across a national portfolio, providing strategic and operational leadership while driving workplace excellence and hospitality-led services. You will develop high-performing teams, govern service standards and manage multi-site governance frameworks.

You will oversee CAFM-facilitated maintenance, stakeholder management, and delivery of continuous improvements across sites, with a strong emphasis on health & safety, compliance and

Qualifications

• Significant leadership experience within Workplace, Facilities Management or Corporate Real Estate.
• Experience managing a multi-site UK portfolio.
• Experience with CAFM software.
• Strong people management skills with the ability to coach, develop and motivate teams.
• Excellent financial management experience including budgeting, forecasting and cost control.
• Strong commercial awareness with experience managing outsourced service providers and TFM contracts.
• Proven ability to build relationships with senior stakeholders and influence at all levels.
• Experience driving service improvements, operational excellence and customer-focused workplace environments.
• Excellent organisational, communication and problem-solving skills.
• Strong knowledge of health & safety, compliance and workplace governance.

Responsibilities

• Lead and develop a geographically dispersed workplace team across multiple UK locations, setting clear objectives and driving high performance.
• Ensure consistent delivery of exceptional workplace and facilities services across the portfolio.
• Develop governance frameworks, service standards and performance improvement plans to enhance operational delivery.
• Oversee workplace operations, planned and reactive maintenance and statutory compliance across multiple sites.
• Manage the annual operating budget, including forecasting, cost control and financial reporting.
• Lead the management of Total Facilities Management (TFM) contracts, ensuring commercial performance and contractual compliance.
• Build strong relationships with suppliers, monitoring performance through KPIs, SLAs and regular business reviews.
• Identify and manage operational, financial, supplier and compliance risks.
• Build trusted relationships with senior stakeholders, providing regular updates on performance, risks and improvement opportunities.
• Lead workplace projects and change initiatives from planning through to successful delivery.
• Ensure compliance with health & safety, environmental and regulatory standards, supporting internal and external audits.
• Champion sustainability, innovation and continuous improvement across the workplace portfolio.

Skills

Leadership

Multi-site management

People management

Budgeting/Forecasting

Contract/TFM management

Stakeholder management

Service improvements

Organisational skills

Health & safety knowledge

Education

Professional FM qualification

NEBOSH/IOSH qualification

IWFM/RICS membership

Tools

CAFM software

Job description

Candidate Source seeks a UK Facilities Manager to lead operations across a national portfolio, providing strategic and operational leadership while driving workplace excellence and hospitality-led services. You will develop high-performing teams, govern service standards and manage multi-site governance frameworks.

You will oversee CAFM-facilitated maintenance, stakeholder management, and delivery of continuous improvements across sites, with a strong emphasis on health & safety, compliance and