Facilities Manager

CBRE Group, Inc.; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

CBRE Group, Inc. is seeking a London-based Facilities Manager to oversee the operation of the workplace, ensuring safety, compliance and service quality.

You will lead space planning, manage vendors and coordinate maintenance across building systems while aligning with senior facilities leadership and organisational objectives.

Qualifications

• 5+ years of facilities or workplace management experience.
• Strong knowledge of health, safety, compliance and building regulations.
• Experience in contractor and vendor management.
• Excellent communication and stakeholder management skills.

Responsibilities

• Support delivery of workplace and facilities strategy with insights and recommendations.
• Oversee day-to-day office environment safety, functionality and compliance.
• Coordinate maintenance across building systems and services.
• Lead space planning, moves and updates with stakeholder communications.
• Maintain health and safety compliance including risk assessments and audits.
• Manage facilities budgets, reporting and cost-control initiatives.
• Engage with internal teams and external partners on facilities matters.
• Lead or support workplace projects such as refurbishments and relocations.
• Ensure incident response, business continuity planning and safety protocols.

Skills

Facilities management

Health & safety

Vendor management

Communication

IT skills

Tools

Microsoft Office

Job description

Building Management, Facilities Management

Location(s)

London - England - United Kingdom of Great Britain and Northern Ireland

Facilities Manager – London

Company Profile

CBRE is a global leader in real estate services, delivering integrated facilities, workplace and real estate management for clients worldwide. Our focus is on operational excellence, safety, compliance and service quality.

Role Purpose

Responsible for the effective and efficient operation of the workplace including building management, vendor oversight, compliance, health and safety, office operations and project delivery. Acts as deputy to senior workplace leadership when required.

Key Responsibilities

Leadership & Strategic Support

• Support delivery of workplace and facilities strategy, contributing insight and recommendations.
• Identify operational risks, propose mitigation plans and support continuous improvement initiatives.
• Act as deputy to senior facilities leadership when required, including escalations and decision-making.
• Provide reporting and analysis on workplace performance, KPIs, risk areas and service standards.

Office & Facilities Management

• Oversee day-to-day management of the office environment ensuring safety, functionality and compliance.
• Coordinate planned and reactive maintenance across building fabric, systems and essential services.
• Manage cleaning, security, front-of-house, mailroom and general building operations.
• Lead space planning, office moves and changes, including documentation and stakeholder updates.
• Maintain health and safety compliance including risk assessments, audits and statutory inspections.
• Act as the main point of contact for all staff regarding facilities issues and workplace support.
• Oversee performance and contractual compliance of all facilities vendors and service providers.
• Conduct SLA reviews, performance meetings and escalation where service shortfalls occur.
• Support procurement processes for new suppliers including evaluation and onboarding.
• Review and update procedures, contracts and workplace policies to ensure compliance and efficiency.
• Monitor international travel risks and maintain alignment with duty-of-care obligations.
• Support development of organisational travel policies, processes and communications.
• Coordinate with travel risk partners to support safe staff travel and provide guidance where required.

Project Delivery

• Lead or support workplace projects such as refurbishments, expansions, sustainability programmes and relocations.
• Collaborate with IT, HR, Legal and Finance to deliver cross-functional improvements.
• Support long-term space planning, hybrid workplace models and workplace strategy development.
• Maintain emergency response plans, fire safety protocols and business continuity processes.
• Act as point of contact during workplace incidents, coordinating responses and communication.
• Carry out building-related risk assessments and implement corrective actions.

Budgeting & Reporting

• Manage facilities budgets including spend tracking, forecasting and cost control initiatives.
• Prepare regular performance and operational reports for leadership.
• Identify opportunities for cost reduction while maintaining service standards.

Stakeholder Engagement & Communication

• Provide clear communication to staff about building works, safety, maintenance and disruptions.
• Build strong relationships with internal teams ensuring workplace operations support organisational objectives.
• Engage with authorities, landlords and external partners on facilities-related matters.

Skills & Requirements

• 5+ years facilities/workplace management experience.
• Strong knowledge of health & safety, compliance and building regulations.
• Experience in contractor and vendor management.
• Excellent communication, stakeholder management and organisational skills.
• Strong IT skills including Microsoft Office.