National Business Development Lead

Veolia Environmental Services (Uk) Plc; Stone; On-site; GBP 110,000 - 160,000; Full time

Benefits offered by this job

Annual bonus

Car allowance

Private medical cover

25 days annual leave

Company pension scheme

Volunteer day

Job summary

Veolia Environmental Services (Uk) Plc is seeking a strategic leader to head the National Broker team, driving growth, retention, and transformation across broker contracts. You will build senior relationships, secure high-value opportunities, and lead digital initiatives to improve service quality and profitability.

This senior role requires proven experience in waste brokerage sales and senior management, with a track record of delivering against financial targets and ESG goals.

Qualifications

• Previous waste industry experience.
• Sales background within the waste sector.
• Commercial waste broker knowledge and relationships.
• Strong awareness of the commercial waste industry, within a sales capacity.
• Senior Management experience.

Responsibilities

• Lead and strategically direct the National Broker manager to support the wider team in retaining, growing, and transforming existing broker contracts, secure high-value new business, and achieve sustainable net growth.
• Position Veolia as a Tier One supplier within the commercial broker market by driving market expansion, operational excellence, digital transformation, that optimise service quality and profitability.
• Motivate, coach, and elevate the wider team while ensuring strict delivery against financial targets, performance standards, and ESG/sustainability goals.
• Oversee a team of 21 staff managing a portfolio of £24m+.
• Act as designated succession support for the Head of Outsourcing, VCS & Brokers.

Skills

Waste industry experience

Sales background in waste sector

Commercial waste broker knowledge

Senior Management experience

Job description

Responsibilities

• Responsible for leading and strategically directing the National Broker manager to support the wider team in retaining, growing, and transforming existing broker contracts, secure high-value new business, and achieve sustainable net growth.
• Position Veolia as a Tier One supplier within the commercial broker market by driving market expansion, operational excellence, digital transformation, that optimise service quality and profitability.
• Motivate, coach, and elevate the wider team while ensuring strict delivery against financial targets, performance standards, and ESG/sustainability goals.
• Oversee a team of 21 staff managing a portfolio of £24m+.
• Act as designated succession support for the Head of Outsourcing, VCS & Brokers.
• Provide results-oriented coaching and mentoring using 'Elevate' principles (Presence, Value, Accountability, Curiosity) to build high-performance capabilities across the team.
• Lead team engagement, performance management, talent development, and robust PDP/1-to-1 processes to maintain low turnover and strong succession pipelines.
• Ensure national broker strategies, national commercial goals, and wider UK market dynamics are effectively communicated and embedded across the department.
• Accountable for driving £7m in annual departmental new business growth (including a £1.5m personal quota), alongside maximising total contract retention across key national brokers.
• Develop, leverage, and maintain senior relationships with Tier One broker executive teams to secure long-term partnerships and expand market share.
• Build and govern a robust strategic sales pipeline. Serve as the primary senior escalation point for critical customer issues, contract retention threats, and complex service delivery challenges.
• Provide integral support and leadership steering for digital transformation processes within the department to enhance customer experience and operational efficiency.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Qualifications

• Previous waste industry experience.
• Sales background within the waste sector.
• Commercial waste broker knowledge and relationships.
• Strong awareness of the commercial waste industry, within a sales capacity.
• Senior Management experience.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

Salary: Competitive plus bonus, company car/cash allowance, medical cover and pension.

Hours: Full time, Monday to Friday - 40 hours per week.

Location: National coverage.

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you;

• Eligible for an annual performance bonus
• Option to choose from a company car or car allowance
• Private medical cover
• 25 days of annual leave
• Access to our company pension scheme
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential