National Account Manager - OOH

Seven Search and Selection Ltd; Greater London; Hybrid; GBP 60,000 - 85,000; Full time

Benefits offered by this job

London based hybrid working

Job summary

Seven Search and Selection Ltd, based in London, seeks a commercially driven National Account Manager to own and grow a portfolio of key QSR and specialty coffee accounts. You will build relationships with senior decision-makers, manage revenue and margin, and forecast opportunities while collaborating with cross-functional teams to ensure excellent service.

This London-based hybrid role offers exposure to premium coffee and hospitality markets, with a focus on strategic account planning and

Qualifications

• Proven ability to manage and grow key accounts across multi-site operators.

Responsibilities

• Manage and develop a portfolio of key QSR and specialty coffee accounts.
• Build trusted relationships with decision-makers across multi-site operators, coffee businesses and foodservice customers.
• Identify and convert growth opportunities while proactively managing account risks.
• Lead commercial reviews, negotiations and contract renewals.
• Drive revenue growth while maintaining margin performance.
• Deliver accurate forecasting and pipeline management through CRM systems.
• Provide market insight and customer feedback to support wider business strategy.
• Work cross-functionally to ensure excellent customer service, product availability and operational delivery.
• Support new business development activity within targeted premium coffee and hospitality accounts.

Skills

Key account management

QSR experience

Specialty coffee

Premium FMCG

Hospitality experience

Job description

National Account Manager - OOH customers - London based (Hybrid)

UK | Sustainable focused B Corp

Are you a commercially astute National Account Manager with experience in QSR, specialty coffee, foodservice or premium FMCG?

We're partnering with an innovative and fast-growing business seeking a National Account Manager to take ownership of a portfolio of established key accounts across the QSR and specialty coffee sectors, while also identifying other customer opportunities.

Reporting directly to the Sales Director, you'll be responsible for developing and growing a portfolio of key customers, ensuring strong account performance, profitable growth and long-term retention.

Key Responsibilities:

• Manage and develop a portfolio of key QSR and specialty coffee accounts.
• Build trusted relationships with key decision-makers across multi-site operators, coffee businesses and foodservice customers.
• Identify and convert growth opportunities while proactively managing account risks.
• Lead commercial reviews, negotiations and contract renewals.
• Drive revenue growth while maintaining strong margin performance.
• Deliver accurate forecasting and pipeline management through CRM systems.
• Provide market insight and customer feedback to support wider business strategy.
• Work cross-functionally to ensure excellent customer service, product availability and operational delivery.
• Support new business development activity within targeted premium coffee and hospitality accounts.

About You:

You’ll be a commercially driven account manager who understands how to grow strategic customer relationships without relying on a hard-sell approach.

You’ll likely bring:

• Proven experience managing and growing key accounts.
• Background in QSR, specialty coffee, foodservice, premium FMCG, hospitality or a related sector.
• Strong commercial acumen with responsibility for revenue, margin and forecasting.
• Excellent negotiation and stakeholder management skills.
• Experience working closely with cross-functional teams to deliver customer success.
• A genuine interest in customer experience, product quality and category trends.
• Strong organisational skills and the ability to work autonomously.

Benefits & details:

• London based hybrid working