National Account Coordinator

Kikocosmetics; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a National Account Coordinator to streamline product management and enhance partnerships. This role involves overseeing product creation, managing purchase orders, and ensuring timely delivery to retail partners. The ideal candidate will possess strong administrative skills, excel in communication, and be proficient in Microsoft Office, particularly Excel. Join a dynamic team that values collaboration and proactive problem-solving in a fast-paced environment. If you're passionate about personal care products and eager to make an impact, this opportunity is perfect for you.

Qualifications

• Experience in administrative roles within a commercial setting.
• Strong analytical and communication skills are essential.

Responsibilities

• Manage POs and coordinate with logistics for stock flow.
• Resolve partner queries and maintain accurate data reports.

Skills

Administrative Experience

Communication Skills

Microsoft Office Proficiency

Analytical Skills

Time Management

Collaboration

Process Management

Tools

Microsoft Excel

Microsoft Word

Job description

Join to apply for the National Account Coordinator role at KIKO MILANO.

Job Description

The National Account Coordinator reports to the Head of E-Retail UK&I, working to deliver the best ranges for retail customers and managing administration to keep all systems up to date. The role involves coordinating and overseeing product creation from start to go live, as well as maintaining the catalog for both existing and new partnerships.

Day-to-day responsibilities include but are not limited to:

• Managing POs—tracking accuracy, sharing approvals, and liaising with planning and logistics to ensure smooth stock flow.
• Reporting and resolving potential issues, delays, or stock shortages to ensure timely delivery to partners.
• Owning the catalog management, including silent switches and product restages, and updating partner systems accordingly.
• Managing product launches, item setup, and imagery requirements, ensuring timely information sharing.
• Resolving partner queries related to stock, pricing, forecasting, and finance by coordinating with internal teams.
• Managing the critical path, updating and communicating changes to meet deadlines.
• Maintaining accurate sell-in/sell-out data reports.
• Coordinating and maintaining the partner contact list.
• Monitoring competitor activity through weekly market analysis.
• Coordinating product sample requests and supporting marketing and store teams.
• Updating joint business plans and supporting meeting arrangements.
• Providing general administrative support as part of a flexible, team-oriented environment.

Job Requirements

Ideal candidates will have administrative experience, preferably within a commercial environment. Skills include:

• Passion, results focus, and a proactive attitude.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office, especially Excel and Word, with analytical capabilities.
• Ability to prioritize and manage multiple tasks and deadlines.
• Understanding of commercial and financial principles.
• Collaborative mindset and ability to work cross-functionally.
• Comfort with systems and process management.

Additional Details

• Seniority level: Internship
• Employment type: Full-time
• Job function: Other
• Industry: Personal Care Product Manufacturing