Key Account Coordinator, Spanish speaking

Funko; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

A dynamic company is seeking a Key Account Coordinator to manage customer relations and operational transactions in the Iberia market. This role involves providing exceptional customer service, supporting sales initiatives, and collaborating with various teams to ensure smooth operations. The ideal candidate will possess strong communication skills in both Spanish and English, along with a knack for data analysis and organization. Join a creative work environment where your passion for pop culture will thrive and contribute to exciting projects that resonate with fans worldwide.

Benefits

Competitive compensation package

Full benefits

401(K) plan with matching contributions

Creative work environment

Qualifications

• Excellent written and verbal communication in Spanish and English.
• Ability to develop and maintain working relationships with customers.
• Strong organizational skills and attention to detail.

Responsibilities

• Manage account specific queries and support communications across functions.
• Provide sales data analysis and weekly reporting to Sales Manager.
• Ensure the highest level of customer service when resolving queries.

Skills

Spanish communication

English communication

Customer service

Sales data analysis

Microsoft Office 365

Organizational skills

Attention to detail

Tools

Microsoft Excel

Job description

Join to apply for the Key Account Coordinator, Spanish speaking role at Funko

3 weeks ago Be among the first 25 applicants

Join to apply for the Key Account Coordinator, Spanish speaking role at Funko

Get AI-powered advice on this job and more exclusive features.

Role Purpose

The Key Account Coordinator handles mass customers and operational transactions primarily in the Iberia market in partnership with designated members of the sales team. This role holder will manage incoming account specific queries and will be expected to support communications across all functions, most notably commercial and operations. The Key Account Coordinator assists with sales project administration, tracking delivery status and resolving discrepancies. They are also responsible for providing excellent customer service and managing the administrative functions of the designated accounts.

Description

Role Purpose

The Key Account Coordinator handles mass customers and operational transactions primarily in the Iberia market in partnership with designated members of the sales team. This role holder will manage incoming account specific queries and will be expected to support communications across all functions, most notably commercial and operations. The Key Account Coordinator assists with sales project administration, tracking delivery status and resolving discrepancies. They are also responsible for providing excellent customer service and managing the administrative functions of the designated accounts.

What You’ll Do

• Account Support; fielding account specific calls and e-mails and developing relationships with key clients primarily within the Iberia market (so Spanish language is required).
• Maintain open order workbook, linking with operations and accounts teams.
• Provide sales data analysis and weekly reporting (including key initiatives sales data and stock availability) to Sales Manager and customer.
• Work closely with the Marketing and Planning teams on execution and delivery of key initiatives where applicable I.e., FSDU’s.
• Communicate any pricing changes to the Sales Manager where relevant.
• Attend account sales meetings both internally/externally and conference calls where applicable.
• Ensure that records and information are maintained and updated to reflect Funko details.
• Ensure the highest level of customer service when resolving queries and liaising with both Customers and our internal Customer Services team.
• Bespoke IOI support as required by Sales Manager and customers.
• Participate in product / brand knowledge training to learn about new and existing product lines.
  
  

What You’ll Bring

• Excellent written and verbal communication in Spanish and English.
• Appreciation for customer’s logistical needs and vendor compliance.
• Ability to develop and maintain working relationships with customers, retail partners, peers and other departments.
• Working knowledge of Microsoft Office 365 packages, including strong Excel skills.
• Excellent organizational skills and ability to prioritize.
• Demonstrates a ‘team player’ ethic.
• Excellent attention to detail.
• Ability to work with confidential information and remain discreet at all times.
• Driven, pro-active and able to work at pace.
  
  

What Funko Offers

Funko offers a competitive compensation package with full benefits and a 401(K) plan with matching contributions from the company. Most importantly, we offer a creative work environment with people who love pop culture just as much as you do. Can’t wait to gush about your latest binge? Neither can we! Looking for a place where your favorite pop culture t-shirt will receive the compliments it deserves? We know how you feel!

Funko is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Consumer Goods

Referrals increase your chances of interviewing at Funko by 2x

Get notified about new Key Account Coordinator jobs in London, England, United Kingdom.

London, England, United Kingdom 4 days ago

Sales and Artistry Account Coordinator - London, UK

London, England, United Kingdom 1 month ago

London, England, United Kingdom 2 weeks ago

Key Account Manager – Wholesale & Convenience

London, England, United Kingdom 1 week ago

London, England, United Kingdom 2 weeks ago

Key Account Manager Wholesale maternity cover

Key Account Manager - Group/Chain Restaurants | TheFork

London, England, United Kingdom 1 week ago

London, England, United Kingdom 20 hours ago

London, England, United Kingdom 2 weeks ago

Weybridge, England, United Kingdom 1 week ago

Key Account Manager Fulltime at Tech Startup in London (m/f/d)

London, England, United Kingdom 2 months ago

London, England, United Kingdom 6 hours ago

Hackney, England, United Kingdom 2 weeks ago

Wimbledon, England, United Kingdom 2 days ago

Hackney, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 month ago

Greater London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 9 months ago

Greater London, England, United Kingdom 3 weeks ago

South East, England, United Kingdom 1 week ago

Harefield, England, United Kingdom 3 weeks ago

London, England, United Kingdom 2 weeks ago

Key Account Manager - Group/Chain Restaurants

London, England, United Kingdom 1 week ago

London, England, United Kingdom 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.