National Account Controller - Booker

Carlsberg Britvic; Hemel Hempstead; On-site; GBP 80,000 - 110,000; Full time

Benefits offered by this job

Product allowance

Private medical

Life assurance

Bonus scheme

GP services (24/7)

Enhanced pension

Holiday allowance

Discounts

Job summary

Carlsberg Britvic, the largest multi-beverage supplier in the UK, seeks a National Account Controller for Booker. Field-based with site travel to Hemel Hempstead, you will manage Booker relationships across retail and foodservice, overseeing a team of Account Managers and delivering growth through strategic plans and robust execution.

You will report to the Wholesale and Export Director, lead pricing, promotions and in-store activity, and shape long-term Booker strategies to drive sustainable

Qualifications

• Extensive P&L ownership and profitable growth track record.
• Strong cross-functional collaboration with Marketing, Finance, Category and Supply Chain.
• Experience in drinks industry with retail and foodservice knowledge.

Responsibilities

• Own P&L performance across soft drinks and beer portfolio.
• Develop and execute commercial plans for Booker to meet budgets.
• Build trusted relationships at Director level with high-quality pricing, promotions and in-store execution.
• Execute Joint Business Plan and adapt strategy to changing market.
• Partner with Booker, Tesco and One Stop to unlock growth.
• Improve forecasting accuracy with Account Managers and wider teams.
• Manage commercial risk and take decisive actions to stay ahead of plan.
• Lead, coach, and develop a high-performing team.
• Contribute to long-term Booker strategy with the Wholesale & Export Director.

Skills

P&L ownership

Strategic sales

Leadership

Forecasting

Relationship building

Negotiation

Coaching

Planning

Commercial acumen

Job description

Job Title: National Account Controller - Booker

Location: Field Based – Travel expected to Carlsberg Britvic sites (Hemel Hempstead) and customer visits

Job Length: Permanent – Full Time

Competitive Salary with extensive benefits

• Monthly product allowance – alcoholic & non-alcoholic options available
• Private Medical options
• Life Assurance
• Company bonus scheme
• Access to 24/7 GP services
• Enhanced pension contribution
• Generous holiday (inc bank holidays)
• Access to a range of high street discounts

Carlsberg Britvic is the largest multi-beverage supplier in the UK and is home to some of the most iconic and popular beers & soft drinks, including Carlsberg Danish Pilsner, 1664, Poretti and Brooklyn to ale favourites such as Hobgoblin and Wainwright. For soft drinks, Carlsberg Britvic’s brands include J2O, Robinsons, Tango and London Essence along with the licence rights to the Pepsi portfolio in the UK including Pepsi MAX, 7UP, poppi Lipton Iced Tea and Rockstar Energy.

With a strong national footprint, the Carlsberg Britvic business includes 5 production facilities and 16 logistics depot’s servicing customers up and down the UK. As the Dynamic, Multi-Beverage Powerhouse, we are united by a single, consistent goal: ensuring our people thrive.

About the role:

We are now recruiting for a National Account Controller for Booker. This role will be accountable for managing the commercial relationship with Booker across the different business segments (retail and foodservice) and through all RTM’s, for Carlsberg Britvic’s soft drinks and beer brands portfolio. Managing a team of Account Manager’s, you will implement effective sales strategies and execute our brand plans. This role will report into the Wholesale and Export Director.

Role Responsibilities:

• Own P&L performance across the soft drinks and beer portfolio, supporting delivery against Carlsberg Britvic’s business growth agenda.
• Develop and execute effective commercial plans to meet and exceed budget targets for Booker.
• Establish trusted relationships through the Director level and deliver high-quality pricing, promotions, availability, and in-store execution.
• Execute the Joint Business Plan, adapting strategy to enhance performance in a changing market.
• Partner cross-functionally with Booker, Tesco and One Stop teams to unlock growth and generate measurable commercial value.
• Enhance forecasting accuracy and financial excellence through close collaboration with Account Managers and wider business teams.
• Strategically manage commercial risk, track performance and take decisive action to stay ahead of plan.
• Lead, coach and develop a highly productive team, enabling both individual and collective achievement.
• Shape and support the long-term Booker strategy alongside the Wholesale & Export Director, helping deliver sustainable growth across the full portfolio.

Experience and Key Attributes:

• Experienced Account Controller with the capability and potential to advance into an Account Director role.
• Drinks industry experience (soft drinks and/or beer) with a solid understanding of category dynamics and customer priorities.
• Commercially experienced with confidence in full P&L ownership and delivering profitable growth.
• Highly effective relationship builder, engaging stakeholders at all levels internally and externally.
• Experienced cross-functional collaborator, partnering effectively with Marketing, Finance, Category, and Supply Chain teams to deliver customer success.
• Skilled in account management, forecasting and S&OP processes, ensuring seamless delivery from planning through to execution.
• Accomplished negotiator skilled in delivering impactful commercial agreements and contract renewals.
• Inspirational people leader with experience coaching, developing and motivating productive teams.
• Skilled in challenging constructively, managing change and creating a clear vision that leads to results.
• Brand- and customer-focused, with a steadfast focus on growth, service excellence and execution.
• Highly accountable, professional and able to handle changing priorities, with the determination to overcome challenges and produce high-quality outcomes.
• Well-developed organisational, planning, and scheduling skills, suited to work effectively in busy commercial environments.

Our commitment to diversity equity & inclusion

We welcome applications from people of all backgrounds, identities, and experiences - including those of different races, ethnicities, genders, sexual orientations, ages, abilities, religions, and socioeconomic statuses. We actively seek to create a safe and inclusive environment for all of our colleagues, where diverse perspectives are welcomed, and inclusive practices are embedded in everything we do.

We are happy to support accessibility needs, to ensure a fair and equitable experience for all candidates, so please do let us know if you require any adjustments during the recruitment process.