Music Release Operations Manager

Bertelsmann; Greater London; On-site; GBP 65,000 - 95,000; Full time

Benefits offered by this job

25 days annual leave

Flexible working

Gym membership

Private medical insurance

Parental leave (6 months)

Gig allowance

Artist showcases

Cycle to work

Season ticket loan

Nursery scheme

Employee assistance

Salary sacrifice (GAYE)

Sociable office

Job summary

BMG is seeking a Manager - Supply Chain Operations on a fixed-term contract through to April 2027 to oversee end-to-end operational execution for physical and digital music releases. You will coordinate between repertoire, marketing, digital operations, manufacturing and distribution partners to ensure timely, accurate product delivery.

In this role, you will manage product configuration, metadata, assets and territories, drive efficiency, and implement automation across workflows, while

Qualifications

• Experience in supply chain operations within recorded music or digital content.
• Strong knowledge of digital product setup and data, metadata, assets, territories, timing and configuration for DSP delivery.
• Experience with physical product setup and dependencies to bring products to market.
• Understanding of manufacturing workflows, lead times, approvals, and quality controls.
• Strong project coordination skills for managing multiple releases and milestones.
• High accuracy and attention to data, metadata, assets, and deadlines.
• Comfort with workflow tools, product management systems, DSP/distributor platforms, spreadsheets, and reporting.
• Experience in the recorded music, entertainment, media or rights-based content industries.
• Knowledge of music industry identifiers (UPCs, ISRCs) and DSP delivery standards.
• Experience working with global manufacturers, physical distributors, and content management platforms.
• Advanced Excel skills (Power Query) and BI/reporting experience.
• Experience implementing automation or workflow improvements for efficiency.
• Curiosity about systems and technology to improve release/catalogue management.

Responsibilities

• Manage creation, configuration, and maintenance of physical and digital products across internal systems and external platforms.
• Own the operational setup of digital releases, including metadata, assets, territories, release dates, pricing and delivery to DSPs.
• Collaborate with Marketing and repertoire teams during release planning to translate plans into operational setup.
• Coordinate with Digital Operations and other teams for DSP interventions, delivery escalations, rights management, or troubleshooting.
• Translate commercial plans into executable timelines, product specs, manufacturing orders, and delivery requirements.
• Coordinate physical manufacturing across CDs, vinyl, cassettes, box sets and special packaging.
• Manage production milestones: audio, artwork, metadata, approvals, proofs, test pressings, final sign-off.
• Ensure products are ready for release with complete assets, data, configurations and partner deliveries.
• Coordinate product lifecycle events: changes, cancellations, reissues, represses, territory changes, pricing updates, takedowns.
• Act as primary operational link between repertoire owners, Marketing, Commercial, Metadata, Asset Management, Digital Operations, manufacturers and distribution partners.
• Investigate and resolve operational issues affecting setup, manufacturing, delivery, release availability, quality, digital exploitation, or fulfilment.
• Maintain project status, documentation, process controls and KPIs, escalating risks to release dates or service levels.
• Drive standardisation, automation and continuous improvement across product setup, manufacturing and release management workflows.

Skills

Supply chain operations

Digital product setup knowledge

Project coordination

Attention to detail

Workflow tools proficiency

BI / Reporting tools

Tools

Excel

Power Query

DSP platforms

Job description

BMG is seeking a Manager - Supply Chain Operations on a fixed-term contract through to April 2027 to oversee end-to-end operational execution for physical and digital music releases. You will coordinate between repertoire, marketing, digital operations, manufacturing and distribution partners to ensure timely, accurate product delivery.

In this role, you will manage product configuration, metadata, assets and territories, drive efficiency, and implement automation across workflows, while