Multinational Dedicated Sales Support Executive

Softcat; Marlow; Hybrid; GBP 26,000 - 36,000; Full time

Job summary

Softcat is expanding its Multinational Dedicated Sales Support team in the UK. The role involves assisting the sales team with day-to-day quotes, liaising with vendors and distributors, and supporting across the EMEA region in a collaborative, friendly environment.

You will be part of a hard-working, enthusiastic team that values process, accuracy and timely responses to customers. A flexible hybrid work pattern is available to balance office and home working.

Qualifications

• Highly organised, with great attention to detail.
• Inquisitive and eager to learn and understand scope.
• An interest in technology is an advantage.
• Ability to develop and maintain relationships with customers and partners.
• Proficient use of Microsoft Office applications.
• Excellent time management and ability to meet deadlines.
• Able to work independently and in a team.

Responsibilities

• Provide IT product quotes and source equipment to enable the sales process.
• Organise the workflow of sales support services to designated sales personnel.
• Obtain prices for product requests with negotiation and margin awareness.
• Deal with customer enquiries while working with different departments.
• Deliver verbal and written communications with account management.

Skills

Highly organised

Inquisitive

Interest in technology

Relationship building

MS Office

Time management

Team player

Job description

Would you like to kick start your career in a supportive, collaborative and innovative company?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?

Join our Multinational Dedicated Sales Support team

The Multinational Sales Support Team at Softcat are always very hard working, friendly, and we pride ourselves on working with the Multinational Sales Specialists to consistently deliver the best possible service to our global customers, whilst maintaining an openly fun and friendly atmosphere.

Success. The Softcat Way.

It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career.

Support our Multinational sales teams

As a Multinational Dedicated Sales Support you will be working as an integral member of an energetic and ambitious sales team. You will be working alongside the sales team, assisting with the day to day provision of quotes, liaising with vendors & distributors and other internal departments. This role will be based on supporting Abbie Hanson and Anna Elema across EMEA.

As Multinational dedicated sales support, you'll be responsible for:

• Provide IT product quotes and source the equipment to enable to sales process to run effortlessly.
• Organise the workflow of sales support services to the designated sales personnel.
• Obtain prices for product requests - negotiating and margin conscious
• Deal with customer enquiries while working alongside different departments within the business.
• Deliver verbal and written communications with account man

We'd love you to have

• Highly organised and resourceful, with great attention to detail
• Inquisitive - willing to ask lots of questions to understand scope and learn as much as possible
• An interest in technology is an advantage
• Ability to develop and maintain relationships – with customers and partners.
• Proficient use of Microsoft Office applications.
• Excellent time management skills with the ability to meet expectations for fast turn-around times.
• Able to work independently, as well as part of a team, to achieve results

We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Hybrid working - 3 days in the office and 2 days working from home
• Working flexible hours - flexing the times you start and finish during the day
• Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/.

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.