Multimodal Logistics Supervisor — Team Leader & Growth

Centre People Appointments; Swindon; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

20 days' annual leave

Company pension scheme

Career progression opportunities

Job summary

Centre People Appointments is seeking an Operations Supervisor for its multimodal logistics team in West Drayton. You will oversee import/export shipments, supervise the operations group, and ensure compliance with customs and SOPs while driving service improvements.

The role offers hands-on leadership, exposure to air/sea/road freight, and ongoing professional development within a growing logistics environment. Office-based with standard UK working hours.

Qualifications

• Minimum 5 years' experience in freight forwarding or logistics operations.
• Strong knowledge of import, export, and cross‑trade operations.
• Experience managing shipments end-to-end across air, sea, and road freight.
• Familiar with customs procedures and incoterms and trade compliance.

Responsibilities

• Manage import, export, and cross‑trade shipments from start to finish across air, sea, and road freight.
• Supervise and support the daily activities and performance of the operations team.
• Monitor operational KPIs and ensure compliance with SOPs, customs, and trade requirements.
• Act as the first point of escalation for operational issues and customer concerns.
• Coordinate with carriers, customers, overseas agents, and internal departments.
• Provide training and guidance to team members while leading by example.
• Support workload planning, resource allocation, process improvements, and the development of new logistics services.

Skills

Freight forwarding

Logistics operations

Team supervision

Customer service

Problem solving

Tools

CargoWise

Sequoia

Destin8

NCTS

CNS

Job description

Centre People Appointments is seeking an Operations Supervisor for its multimodal logistics team in West Drayton. You will oversee import/export shipments, supervise the operations group, and ensure compliance with customs and SOPs while driving service improvements.

The role offers hands-on leadership, exposure to air/sea/road freight, and ongoing professional development within a growing logistics environment. Office-based with standard UK working hours.