Multilingual Software Support Consultant (French/Swedish/Dutch)

MCS Rental Software

White Waltham

Hybrid

GBP 35,000 - 45,000

Full time

14 days+

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Benefits offered by this job

22+ days annual leave
Flexible benefits
Contributory Pension Scheme
Training budget
Private health insurance
Free on-site parking
Employee Assistance Programme

Job summary

MCS Rental Software in White Waltham is seeking a fluent or native speaker of French, Dutch, or Swedish to join their UK team as a Software Support Consultant. In this role, you will serve as the primary contact for clients, enhancing user experience with expert guidance on software issues and SQL-based data investigation.

The company prides itself on a supportive culture and offers a competitive salary, comprehensive benefits, and opportunities for personal development. Join MCS and make a difference in the rental industry!

Qualifications

  • Experience in a customer-facing support role, ideally within a software or technical environment.
  • Fluency in at least one of French, Swedish, or Dutch along with English.
  • Confidence in using Microsoft SQL for basic queries and updates.
  • Interest in technology and continuous learning.

Responsibilities

  • Provide expert guidance and resolve complex software queries.
  • Investigate back-end data issues using Microsoft SQL.
  • Diagnose software bugs and collaborate with the development team.
  • Develop a strong understanding of customer workflows.
  • Document insights and share knowledge across teams.

Skills

Fluent in French, Swedish, or Dutch
Experience in technical software support
Strong Microsoft SQL skills
Empathetic and patient
Ability to explain complex concepts simply

Job description

MCS Rental Software in White Waltham is seeking a fluent or native speaker of French, Dutch, or Swedish to join their UK team as a Software Support Consultant. In this role, you will serve as the primary contact for clients, enhancing user experience with expert guidance on software issues and SQL-based data investigation.

The company prides itself on a supportive culture and offers a competitive salary, comprehensive benefits, and opportunities for personal development. Join MCS and make a difference in the rental industry!

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