French-Speaking Tech Support Engineer (SQL & Integrations)

Grey Matter Recruitment; Guildford; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Hybrid working

Bonus: 10%

Job summary

Grey Matter Recruitment in the United Kingdom is seeking a fluent French-speaking technical support specialist to join a growing B2B SaaS team. This role goes beyond a standard helpdesk, tackling real customer problems and guiding users through software issues.

You will get hands-on with SQL, XML, integrations and data migrations, collaborating with product and engineering to resolve complex tickets. Hybrid working with strong benefits offered.

Qualifications

• Fluent French speaker
• Technical support, helpdesk or customer support experience

Responsibilities

• Troubleshoot software issues and solve real customer problems
• Get hands-on with SQL, XML, integrations and data migrations
• Work alongside technical teams on more complex issues

Skills

Technical support

French language

Tools

SQL

XML

Integrations

Data migrations

Job description

Grey Matter Recruitment in the United Kingdom is seeking a fluent French-speaking technical support specialist to join a growing B2B SaaS team. This role goes beyond a standard helpdesk, tackling real customer problems and guiding users through software issues.

You will get hands-on with SQL, XML, integrations and data migrations, collaborating with product and engineering to resolve complex tickets. Hybrid working with strong benefits offered.