Multilingual Customer Advisor - Remote

MTrec Ltd; Newcastle upon Tyne; Hybrid; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Remoteworking after training/probation

Great work/life balance

Bonus Scheme

Permanent contract

Prestigious company

Continual training and development

Job summary

MTrec Commercial are proudly representing our industry leading client on their search for a Romanian, Lithuanian & English Speaker to join their customer services team on a full time, permanent basis. The role is based on site for the training period and after successful probation you will be offered the opportunity to work from home.

The client is open to applicants with customer service experience across sectors and fluent in Romanian, Lithuanian and English.

Qualifications

• Fluent/Native/Professional level in Romanian, Lithuanian and English is essential.

Responsibilities

• Answering inbound calls in Romanian, Lithuanian and English.
• Making outbound calls to clients.
• Providing updates and information when required.
• Use of in-house system maintaining accurate and detailed records.
• Providing efficient service to clients in a professional and courteous manner.
• Always maintaining confidentiality and compliance guidelines.
• Able to work between 9am-7pm on a rota basis.

Skills

Romanian

Lithuanian

English

Job description

MTrec Commercial are proudly representing our industry leading client on their search for a Romanian, Lithuanian & English Speaker to join their customer services team on a full time, permanent basis. The role is based on site for the training period and after successful probation you will be offered the opportunity to work from home.

The client is open to applicants with customer service experience across sectors and fluent in Romanian, Lithuanian and English.