Multichannel Customer Support & Administration

Amour Recruitment; England; On-site; GBP 26,000 - 32,000; Full time

Job summary

Amour Recruitment is recruiting on behalf of Local Offices for varied Customer Support roles. You’ll support busy operations, from bookings to sales support, marketing and complaint handling.

You will provide telephone and web-based customer support, update CRM records, and help manage schedules from engineers to deliveries. Hours are 8:30–17:00, Monday to Friday, with a salary up to £29,000 depending on experience.

Qualifications

• Experience in customer support with strong communication.
• Ability to work on own initiative and think on your feet.
• Support marketing operations through content creation and product write-ups.
• Strong administration skills with attention to detail.

Responsibilities

• Provide telephone and web-based customer support with order updates and product advice.
• Update in-house CRM systems with client information and order history.
• Manage company schedules from engineer support to deliveries.

Skills

Customer support

Communication skills

Administration

Content creation

Tools

CRM systems

Job description

Amour Recruitment is recruiting on behalf of Local Offices for varied Customer Support roles. You’ll support busy operations, from bookings to sales support, marketing and complaint handling.

You will provide telephone and web-based customer support, update CRM records, and help manage schedules from engineers to deliveries. Hours are 8:30–17:00, Monday to Friday, with a salary up to £29,000 depending on experience.