Multi Trade Operatives

Gateway Housing Association; Bow; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Annual Leave 28+ days

Health & Wellbeing Membership

Simply Health

Employee Assistance Programme

Pension 10%

Job summary

Gateway Housing Association is seeking an experienced Multi Trader to deliver reactive repairs and routine maintenance across social housing properties in London. You will work both independently and as part of our in-house repairs team, ensuring work is completed safely, right first time and to our organisational standards.

The role requires practical skills across multiple trades, with a commitment to health and safety, customer service, and operating within a supportive team environment.

Qualifications

• Proven experience as a Multi Trader or skilled trades operative in a repairs environment.
• Strong practical skills across multiple trades (plumbing, carpentry, plastering, tiling, general maintenance).
• Excellent problem-solving and fault-diagnosis ability.
• Basic IT skills for using mobile job management systems.

Responsibilities

• Complete reactive repairs and minor planned works to a high standard, achieving right-first-time outcomes.
• Diagnose faults accurately and apply appropriate repair solutions across multiple trades.
• Work collaboratively with other operatives, supervisors and schedulers to support service delivery.
• Maintain stock, van and tools in a clean, safe and serviceable condition.
• Ensure compliance with relevant regulations (asbestos awareness, COSHH, manual handling).

Skills

Multi Trade experience

Plumbing

Carpentry

Plastering

Tiling

Fault diagnosis

Safety compliance

IT literacy

Tools

Mobile job management systems

Job description

Gateway Housing has been supporting communities to thrive since 1926. We are an ambitious London based housing association with over 3,000 homes in the heart of London’s East End. We provide social rented homes, shared ownership, and sheltered housing. We develop new homes and also run our own in-house maintenance service, Gateway Homeworks.

Our vision is that People will want to live in a Gateway home and People will want to work at Gateway.

We are anInvestors in People - GOLD accredited employer and you will be joining at an exciting time to be a key member of a dynamic team that wants to deliver great landlord services and strengthen our links to the local community.

Our values add up to P.A.C.E. Passionate, Accountable, Connected, Excellence.

As a community housing association based in the East End for nearly 100 years, we’re proud of the work we do to address the housing crisis through building and managing great homes.

We are looking for an experienced Multi Trader to deliver a high-quality, customer-focused reactive repairs and maintenance service across social housing properties in London. The postholder will working independently and as part of an in-house repairs team carrying out a wide range of multi-trade repairs to occupied and void properties, ensuring work is completed safely, right first time, and in line with organisational standards, statutory requirements, and customer expectations.

Your accountabilities will include but not be limited to:

• Complete reactive repairs and minor planned works to a high standard, achieving “right first time” outcomes
• Diagnose faults accurately and apply appropriate repair solutions across multiple trades
• Work collaboratively with other operatives, supervisors, and schedulers to support service delivery
• Maintain stock, van, and tools in a clean, safe, and serviceable condition
• Ensure compliance with relevant regulations (e.g. asbestos awareness, COSHH, manual handling)

Experience and Skills

• Proven experience as a Multi Trader or skilled trades operative in a repairs environment
• Strong practical skills across multiple trades (e.g. plumbing, carpentry, plastering, tiling, general maintenance)
• Excellent problem-solving and fault-diagnosis ability
• Basic IT skills for using mobile job management systems
• Strong understanding of health and safety legislation and safe systems of work

Please refer to the attached job profile for more details.

If you have the confidence and enthusiasm to work in a challenging but supportive working environment, we would like to hear from you.

Our benefits package includes:

• Annual Leave: starting at 28 days, plus Bank Holidays.
• Subsidised Health and Wellbeing Membership.
• Simply Health – help towards the costs of dentist, optician, and private medical appointments.
• Employee Assistance Programme – including free legal, financial and counselling advice.
• Pension – up to 10% employer contribution.

Please note that on some occasions where we have received sufficient applications, we will close the vacancy earlier than the closing date advertised.

Only shortlisted candidates will be contacted

We are an equal opportunities employer and welcome applications from all sections of the community

About the company

Gateway Housing has been supporting communities to thrive since 1926. We are an ambitious London based housing association with over 3,000 homes in the heart of London’s East End. We provide social rented homes, shared ownership, and sheltered housing. We develop new homes too and run our own in-house maintenance service, Gateway Homeworks. Our vision is that People will want to live in a Gateway home and People will want to work at Gateway.

You will be joining the organisation at an exciting time and be a key member of a dynamic team that wants to deliver great landlord services and strengthen our links to the local community.

Our Values

PASSIONATE

Driving towards excellence for every customer.

ACCOUNTABLE

Following through on our promises and doing what we say.

CONNECTED

We’re a part of the communities we serve.

EXCELLENCE

We strive to be the best in everything we do.