Multi Trade Operative

Gateway Housing Association; Greater London; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Annual leave 28 days + Bank Holidays

Health and wellbeing membership

Dental/optical support

Employee Assistance Programme

Pension – up to 10% employer contrib.

Job summary

Gateway Housing Association is seeking an experienced Multi Trader to deliver high-quality reactive repairs and maintenance across social housing properties in London. The postholder will work independently and as part of an in-house repairs team, ensuring work is completed safely, right first time, and in line with standards and regulations.

Key duties include diagnosing faults across multiple trades, maintaining stock and tools, and supporting service delivery with colleagues.

Qualifications

• Experience as a Multi Trader or skilled trades operative in a repairs environment.
• Strong practical skills across multiple trades (plumbing, carpentry, plastering, tiling).
• Excellent fault-diagnosis ability and problem-solving.

Responsibilities

• Complete reactive repairs and minor planned works to a high standard, aiming for right first time.
• Diagnose faults accurately and apply repair solutions across multiple trades.
• Work with supervisors and schedulers to support service delivery.

Skills

Multi Trade

Plumbing

Carpentry

Plastering

Tiling

General maintenance

Health & safety

Fault diagnosis

Mobile job systems

Job description

Gateway Housing has been supporting communities to thrive since 1926. We are an ambitious London based housing association with over 3,000 homes in the heart of London’s East End. We provide social rented homes, shared ownership, and sheltered housing. We develop new homes and also run our own in-house maintenance service, Gateway Homeworks.

Our vision is that People will want to live in a Gateway home and People will want to work at Gateway.

We are an Investors in People - GOLD accredited employer and you will be joining at an exciting time to be a key member of a dynamic team that wants to deliver great landlord services and strengthen our links to the local community.

Our values add up to P.A.C.E. Passionate, Accountable, Connected, Excellence.

As a community housing association based in the East End for nearly 100 years, we’re proud of the work we do to address the housing crisis through building and managing great homes.

We are looking for an experienced Multi Trader to deliver a high-quality, customer-focused reactive repairs and maintenance service across social housing properties in London. The postholder will working independently and as part of an in-house repairs team carrying out a wide range of multi-trade repairs to occupied and void properties, ensuring work is completed safely, right first time, and in line with organisational standards, statutory requirements, and customer expectations.

Your accountabilities will include but not be limited to:

• Complete reactive repairs and minor planned works to a high standard, achieving “right first time” outcomes
• Diagnose faults accurately and apply appropriate repair solutions across multiple trades
• Work collaboratively with other operatives, supervisors, and schedulers to support service delivery
• Maintain stock, van, and tools in a clean, safe, and serviceable condition
• Ensure compliance with relevant regulations (e.g. asbestos awareness, COSHH, manual handling)

Experience and Skills

• Proven experience as a Multi Trader or skilled trades operative in a repairs environment
• Strong practical skills across multiple trades (e.g. plumbing, carpentry, plastering, tiling, general maintenance)
• Excellent problem-solving and fault-diagnosis ability
• Basic IT skills for using mobile job management systems
• Strong understanding of health and safety legislation and safe systems of work

Please refer to the attached job profile for more details.

Our benefits package includes:

• Annual Leave: starting at 28 days, plus Bank Holidays.
• Subsidised Health and Wellbeing Membership.
• Simply Health – help towards the costs of dentist, optician, and private medical appointments.
• Employee Assistance Programme – including free legal, financial and counselling advice.
• Pension – up to 10% employer contribution.

Please note that on some occasions where we have received sufficient applications, we will close the vacancy earlier than the closing date advertised.

Only shortlisted candidates will be contacted

We are an equal opportunities employer and welcome applications from all sections of the community