Multi Trade Operative (North Staffordshire & Surrounding Areas)

Midland Heart; Birmingham; On-site; GBP 35,000 - 43,000; Full time

Benefits offered by this job

Van and fuel card

Tools and PPE

Phone and iPad

27 days annual leave + BH

Medicash health benefits

Pension matching 4–8%

Life Assurance 4x salary

Employee discounts

Job summary

Midland Heart is recruiting a skilled Multi-Trade Operative to maintain and repair our 35,000 homes. You’ll diagnose and complete a broad range of repairs across occupied and empty properties, using your primary trade plus additional skills.

You’ll work safely, communicate clearly with tenants, and deliver quality workmanship, aiming for right-first-time results. Offering a basic salary of £39,200 per year, enhanced out-of-hours pay, a van and fuel card, full equipment, PPE, mobile devices,

Qualifications

• Experienced in your primary trade with practical skills across one or more additional trades.
• Strong communication and customer service abilities.
• Ability to work safely on-site and in tenants' homes.

Responsibilities

• Diagnose and complete a broad range of repairs and projects across occupied and empty homes.
• Carry out trades work (plumbing, carpentry, plastering, decorating) as appropriate.
• Ensure high workmanship standards and first-time fixes where possible.

Skills

Multi-trade expertise

Communication skills

Customer service

Job description

What's on offer?

• Basic salary of £39,200 per annum Plus;
• Enhanced Out of Hours payments – you'll receive £35 for every completed emergency call-out. With a consistent demand for emergency repairs, this provides a genuine opportunity to boost your earnings throughout the year, subject to service requirements and working time regulations.
• Bonus scheme – Alongside your basic salary and out-of-hours payments, a new bonus scheme is currently under consultation, with the potential to further enhance the overall package.
• Midland Heart van and fuel card
• Equipment including power tools, full uniform and PPE
• Mobile phone and iPad
• 27 days annual leave, plus Bank Holidays, increasing with service up to 30 days, with the option to purchase an additional 5 days per year
• Healthcare benefits including access to Medicash
• Matched pension contributions starting at 4%, up to a maximum of 8%
• Life Assurance of 4 x basic salary
• Access to a range of discounts including gym memberships, holidays, mobile phone contracts and eyecare vouchers

We're also proud to have been named in the Sunday Times Best Places to Work list within the Big Organisations category.

What will you be doing?

As a Multi-Trade Operative, you'll play an important role in ensuring our 35,000 homes are places that people love to live in.

Working across both occupied and empty properties, you'll use your primary trade and wider multi-trade skills to diagnose and complete a broad range of repairs and special projects, including aids and adaptations.

Depending on your primary trade and wider skills, this could include:

• Plumbing – fitting bathroom suites, tiling, changing taps, repairing toilets and drainage repairs
• Carpentry & joinery – fitting doors, kitchens and floorboards and fencing
• Plastering – plastering walls, ceilings and rooms
• Decorating – painting walls, ceilings and woodwork

You’ll take ownership of the work you’re completing, aiming to resolve repairs right first time wherever possible and delivering a high standard of workmanship for our tenants.

What are we looking for?

You’ll be an experienced tradesperson with a strong primary trade, complemented by practical skills across one or more additional trades.

You’ll be confident diagnosing repairs and completing work to a high standard, while having a sound understanding of site safety and safe working practices.

As you’ll be working in people’s homes, how you work is just as important as the repair itself. You’ll communicate clearly with our tenants, treat their homes with respect, work safely and tidily, and leave them confident that the job has been completed properly.

You’ll need:

• Strong experience and competence within your primary trade
• Practical skills across one or more additional trades
• A sound understanding of site safety and safe working practices
• Great communication and customer service skills
• A commitment to delivering quality workmanship and getting repairs right first time
• A full UK driving licence

If you hold a relevant trade qualification, please make sure this is highlighted on your CV when applying.

Who are Midland Heart?

We’re one team working together for our tenants. We’re a large, ambitious housing organisation providing people with an affordable place to call home.

We value people from all walks of life; we’re committed to developing our people. Whether you’re looking to broaden your trade skills, become a specialist operative, develop into supervisory roles, or generally develop your leadership skills, Midland Heart can support your career journey. We expect a lot from our people, but in return you’ll find a supportive and rewarding workplace where great people thrive.

Interested?

If you’re a skilled Multi-Trade Operative looking for a secure role with excellent benefits, modern equipment and the opportunity to make a real difference every day, we’d love to hear from you.

We’re proud to be a Disability Confident Employer. Please feel free to contact us if you’d like to discuss any adjustments you may need to support you through our recruitment process.