Multi Trade Operative

Ian Williams Ltd; Walsall; On-site; GBP 36,000 - 40,000; Full time

Benefits offered by this job

Company van and fuel card

Uniform and PPE provided

Pension contributions

Life insurance

Paid holidays

Job summary

Ian Williams is recruiting for a Multi Trade Operative to join the Response team in the West Midlands. The role involves carrying out reactive repairs and completing second fix tasks in occupied homes, including joinery, plumbing and plastering.

You’ll be safety-focused, customer-centered and able to work well within a team. A valid UK driving licence is required, with a strong commitment to delivering quality service to residents.

Qualifications

• NVQ Level 2 in a relevant trade (or equivalent).
• Good customer service skills and ability to work in domestic/social housing environments would be desirable.

Responsibilities

• Perform multi-trade tasks in occupied residential properties including joinery, plumbing and plastering.
• Attend reactive, emergency and routine repairs with a rota for calls.
• Ensure high quality workmanship and maintain safety standards for residents and colleagues.

Skills

Customer service

Problem solving

Teamwork

Education

NVQ Level 2 in relevant trade

Job description

Our business is growing, and so are the opportunities for you to thrive. We’re looking for skilled Multi Trade Operatives to join our Response team, based in the West Midlands area, carrying out reactive repairs, deliver high quality work in a fast paced, target driven environment. Putting our customers at the centre of everything we do, you’ll make a meaningful and lasting impact through every repair.

At Ian Williams, we offer more than just a job! we provide a secure, supportive environment where you’re fairly rewarded and can truly belong.

At Ian Williams, we offer more than just a job:

• Competitive basic salary of £35,530 for a 39 hour working week
• On target earnings up to £39,586 with bonus, overtime and call out
• Company van and fuel card
• Uniform and PPE provided, plus a PDA to manage your work effectively
• Paid holidays, pension contributions and life insurance
• Free legal and financial advice, plus free counselling via Lighthouse Charity

Our tradespeople don’t just join us, they stay with us. We don’t just talk career development, we live it. Find out more by reading “Life at Ian Williams” below.

The Multi Trade Operative Role

• Health & Safety first - We're committed to keeping you safe, happy, and supported. Safety is central to every aspect of this role, for you, us, and our customers.
• Multi trade work - Complete second fix tasks in occupied residential properties, including joinery, plumbing, and plastering.
• Customer focused - Enjoy working in domestic environments, engaging with residents and collaborating with your team.
• Problem solving - Apply fault finding skills in domestic settings to resolve issues effectively.
• Responsive repairs - Attend reactive, emergency, and routine repairs, with occasional planned refurbishment in void properties. (Emergency call out on a rota basis)

What You Will Bring As a Multi Trade Operative

You will be qualified to NVQ Level 2 (or equivalent) in a relevant trade, ideally with experience in domestic or social housing environments, desirable, but not essential.

With a genuine passion for improving people’s homes, you bring strong customer service skills and enjoy working with others. A full UK driving licence is required.

Life at Ian Williams

Working at Ian Williams means stability, safety and the chance to go further with us. Our employees benefit from long-term secured work, due to our contracts, a guaranteed 39 hour paid week and consistent opportunities to boost earnings.

We strive to create a strong safety culture, recognised by the ROSPA Presidential Award, which gives us a stay culture.

Our Trades community has an average length of service of 4.5 years. You’ll be joining a company where your skills are valued, your hard work is rewarded, and we’ll support your development both on and off the tools. We are proud our Tradespeople have grown into Business and General Managers. Don’t apply for a job, apply for a career!